Customer Experience Associate

Job Description

Under designated supervision, performs a variety of clerical and manual duties related to receiving and processing merchandise and supplies, to include record keeping, document preparation and selecting storage / shelving locations in the facility or stockroom, as appropriate.

Job Grade

Career Area

Logistics

Supervisor

Job Qualifications

Education : High school or equivalent. Experience : Six months progressively responsible general work, plus six months warehousing work or closely related work. Must possess the ability, knowledge and skill to operate / use the appropriate systems / software / hardware. May be required to possess a valid drivers license.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications / Requirements

HOURS - 35-40 HRS

Salary Minimum

19.89

Salary Maximum

23.20

Major Duties

Ensures the proper receipt, verification and documentation of merchandise / supplies. As required, posts sell prices on documents. Records discrepancies or damaged shipments, initiates appropriate corrective action and completes necessary documentation.

Signs receiving reports and other accountable documents and processes receipt through appropriate systems using a VDT / PC or other equipment.

Processes damaged / defective merchandise returned for repair or replacement. Maintains records and takes follow-up action, as necessary.

Completes various merchandising documents and reports, as required, either manually or by appropriate systems using VDT / PC or other equipment.

As necessary, assembles and segregates merchandise (bicycles, grills, etc.) for delivery and prepares appropriate documentation.

Assists in taking stock counts and official inventories.

As required, may operate motor vehicles not to exceed 10,000 pounds gross vehicle weight. May operate forklift not to exceed 10,000 pounds lifting capacity.

Maintains compliance with fire, safety, sanitation and security requirements within stockroom area. Actively communicates / promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.

Job Type

Hourly

Number of Positions Remaining

Job Expires

17-Sep-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time |  TPT =temporary part time