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Housekeeping Manager

Housekeeping Manager

Five Star Senior LivingReno, NV, US
1 day ago
Job type
  • Full-time
Job description

Key Responsibilities

The Opportunity :

The Housekeeping Manager is responsible for overseeing all aspects of housekeeping and laundry operations to ensure a clean, safe, and welcoming environment for our residents. This position will lead a team of housekeeping staff, manage inventory, and collaborate closely with other departments to deliver outstanding service.

What You'll Do

  • Supervise, coach, and develop housekeeping staff, providing regular feedback and conducting performance reviews.
  • Conduct daily walkthroughs to inspect the cleanliness of common areas, public restrooms, and resident rooms.
  • Complete room inspections to ensure adherence to cleanliness standards and create work orders to address any deficiencies.
  • Inspect model apartments regularly to maintain high presentation standards.
  • Manage and maintain inventory of housekeeping and laundry supplies, ensuring adequate stock levels and proper storage.
  • Verify deep cleaning processes during room turnovers to ensure units are rent-ready and meet established standards.
  • Utilize OnShift scheduling system to create weekly schedules, ensuring appropriate coverage and adherence to budget.
  • Uphold resident quality assurance by responding promptly and courteously to resident concerns related to housekeeping services.
  • Support sales efforts by ensuring model apartments are impeccably maintained and assist with sales tours as needed.

What You'll Bring

POSITION REQUIREMENTS / QUALIFICATIONS :

  • Must be at least 18 years of age.
  • Must pass State and Company criminal background / drug screens.
  • Proven experience (3+ years) in housekeeping management, preferably in a senior living or healthcare setting.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent organizational and communication skills.
  • Knowledge of housekeeping practices, infection control procedures, and safety standards.
  • Proficiency in Microsoft Office Suite required. Experience with scheduling software (e.g., OnShift) highly preferred.

    • Location Information

    Five Star Premier Residences of Reno is a beautiful community in Reno, NV, with more than 200 units offering independent living and assisted living.