Student Experience Specialist

A company is looking for a Student Experience Specialist to enhance student engagement and support their academic journey.Key ResponsibilitiesFoster student progress by developing resources to eliminate barriers and improve the student experienceConduct outreach strategies to increase student retention and graduation ratesRespond to student inquiries and manage support requests, ensuring satisfaction and successful academic progressRequired QualificationsBachelor's degree in education, business, communication, or a related fieldAt least 2 years of experience in education, non-profit organizations, or working with underserved populationsExperience in a student-facing or customer-facing roleProficiency in Salesforce and Microsoft Office Suite, particularly Outlook and ExcelDemonstrated ability to work independently with minimal supervision