Team Coordinator

About Knowles Smith and Associates

Founded in 1985 by Dr. Michael Knowles in St. Pauls, North Carolina, our practice began as a small, community-focused dental office. Committed to enhancing dental care for our rural community, we pioneered the concept of the "Family Dental Group Practice," centralizing care under one roof by bringing in specialists directly to our office. This model has allowed us to provide comprehensive treatment without the need to refer patients to distant locations, ensuring better continuity of care.

In 1992, Dr. Terrance Smith, a prosthodontist, joined the practice, leading to our name change to Knowles, Smith and Associates, PA, though we operate as Village Family Dental. Over the years, our practice expanded, opening our second office in Hope Mills in 1993, and our third in Fayetteville in 1999. Dr. Faith McGibbon, a pediatric dentist, joined in 1994 and became a partner in 2002.

Today, our Partnership Group includes Dr. Brad Ryan, Dr. Grant Wiles, Dr. Mit Patel, Dr. Jordan Olsen, and Dr. Anuj James, who serves as Managing Partner. In 2002, Southeastern Dental Specialists and Dental Health Associates became part of our family, and in 2018, we introduced Village Kids to our growing network. Most recently, we welcomed Cape Fear Oral Surgery in Fayetteville and Warr Pediatric Dental Associates in High Point, further expanding our reach and commitment to exceptional dental care for families in North Carolina.

Job Description : Job Purpose :

Supervises and coordinates daily clinical team functions. Handles all clinical maintenance and equipment issues. Creates and promotes strong team concept and atmosphere between the clinical and clerical teams. Ensures compliance with radiation safety and State and Federal OSHA regulations.

Duties :

• Responsible for determining, and placing, purchase requisitions into the Hybrent supplies order system.
• Responsible for confirming and then receiving all supplies into Hybrent.
• Submits maintenance tickets for clinical equipment.
• Handles broken equipment with maintenance and vendors. Recommends equipment be replaced when needed.
• Monitors the schedule daily and is aware of providers, ancillary and patient location in the office.
• Supervises, delegates and follows up with lab case assignments.
• Ensures OSHA regulations are observed by all clinical staff. Reports to OSHA officer if violation occurs.
• Maintains inventory of equipment and supplies on a daily / weekly basis; as well as cleanliness of operatories and labs daily.
• Completes maintenance log. (daily, weekly, monthly according to requirements), in a timely fashion.
• Ensures water, compressors, suction switches, oxygen tanks, nitrous tanks and any other equipment listed on the maintenance log are shut off at the end of each day.
• Serves as office Radiation Safety Officer.
• Recommends changes in supplies based on usage and product expiration deadlines.
• Re-enforces the "VFD Team Concept" with staff members.

Skills / Qualifications :

Knowles, Smith & Associates, LLP and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.