Job Title : Patient Access Liaison - Northcentral
Job Location : United States
Job Location Type : Remote
Job Contract Type : Full-time
Job Seniority Level : Mid-Senior level
About BridgeBio
BridgeBio is a biopharmaceutical company founded to discover, create, test, and deliver transformative medicines to treat patients who suffer from genetic diseases and cancers with clear genetic drivers. We bridge the gap between remarkable advancements in genetic science in academic institutions and the delivery of meaningful medicines to patients. Founded in 2015, the company has built a portfolio of 20+ drug development programs ranging from preclinical to late-stage development in multiple therapeutic areas including genetic dermatology, precision oncology, cardiology, endocrinology, neurology, pulmonology, and renal disease, with two approved drugs.
Our focus on scientific excellence and rapid execution aim to translate today’s discoveries into tomorrow’s medicines. We have U.S. offices in San Francisco, Palo Alto, and Raleigh, with small satellites in other parts of the country. We also have international offices in Montreal, Canada, and Zurich, Switzerland, and are expanding across Europe.
To learn more about our story and company culture, visit us at https : / / bridgebio.com
Who You Are
BridgeBio is looking for a Patient Access Liaison (PAL) in the Northcentral to engage with patients / care partners on access, affordability, and reimbursement process for BridgeBio's portfolio of Commercialized assets. The ideal candidate would reside in Chicago, Wisconsin, Cleveland, or Michigan. Reporting to the Director of Patient Access Liaisons, this individual will be responsible for engaging with patients / care partners and cross-functional teams.
The Patient Access Liaison will play a critical Commercial role in support of BridgeBio assets. The primary goal will be to educate patients / care partners on access, affordability, and reimbursement process, build patient support program awareness, and execute on all new product launch activities. The Patient Access Liaison will work collaboratively with the Director of Patient Access Liaisons and internal colleagues to align on the patient services goals and pull through on brand strategies.
The ideal candidate should be prepared to work in a fast-paced environment and must be able to collaborate with multiple internal and external stakeholders, including Legal, Compliance, Sales, Commercial Analytics, Commercial IT, Training, Pharmacovigilance & Market Access. Additionally, exceptional judgment, business acumen, discretion, communication skills, the ability to empathize, and exhibit strong relationship-building skills are a must.
Responsibilities
- Provide patients / care partner-facing access and affordability support for all BridgeBio Commercialized assets. This requires working closely with the Market Access team, Commercial, Training, and Brand Marketing team
- Compliantly ensure a positive patient journey through collaborations with all BridgeBio stakeholders
- Lead the evaluation and implementation of patient access opportunities within a specific geographic area for all applicable patients
- Provide face-to-face or via phone, personalized issue resolution, including potential hurdles with access and affordability with patients / care partners
- Direct access support between consented patients and all relevant stakeholders (hub, pharmacies, prescriber’s offices, and support organizations)
- Coordinate with the hub partner on missing information follow-ups
- Own the relationship between ForgingBridges, a support program offered to patients to access the BridgeBio approved medicines, and consented patients
- Onboard and welcome new patients to the ForgingBridges support program
- Manage patient status changes with ForgingBridges and follow-up with patients / care partners, prescriber’s offices, and pharmacies
- Ensure ForgingBridges support program business rules are followed
- Control the workflow of information and communications with consented patients
- Collaborate with BridgeBio Patient Advocacy team on patients / care partners engagements and attend local, regional, and national advocacy meetings / events
- Facilitate and present in-office education with patients / care partners as requested
- Report key insights and findings in a compliant manner to the Brand Marketing and other internal Commercial functions
- Follow BridgeBio’s policy on handling protected health information (PHI) obtained through pharmacies, prescriber’s offices, and interactions with patients / care partners
- As needed, attend Commercial national sales meetings, conferences, and regional events
- Work on designated projects that are within the scope of services for Market Access as assigned and / or consistent with developmental plans and strengths
- Provide strategic and tactical input for continuous improvement purposes
- Develop tactical plans (i.e., educating, triaging, hub interactions, etc.) and execute against those plans in support of strategic access imperatives, such as key performance indicators or role metrics as identified by Market Access leadership
- Additional responsibilities may be assigned
- 80% domestic travel is required, regionally and intermittently across the United States
No matter your role at BridgeBio, successful team members are :
Patient Champions, who put patients first and uphold strict ethical standardsEntrepreneurial Operators, who drive toward practical solutions and have an ownership mindsetTruth Seekers, who are detailed, rational, and humble problem solversIndividuals Who Inspire Excellence in themselves and those around themHigh-quality executors, who execute against goals and milestones with quality, precision, and speedEducation, Experience & Skills Requirements
BA / BS degree is preferredMinimum of 5-8 years of Biotech / Pharma experience. Patient services, Market Access, and hub experience preferredCardiology, Pediatric, Oncology and Rare Disease experience are preferredStrong communication and interpersonal skillsAbility to work independently and in a team environmentDemonstrate confidence in building rapport with patients / care partnersMust have a strong foundation and experience working closely with patient support programs including copay, cost sharing programs, affordability design, and hub models for medical and pharmacy benefit productsComprehend the complex environment of the specialty market, buy and bill, retail market, reimbursement / access challenges, as well as the OIG / CMS / legal guidelines for offering patient support programsDemonstrate excellent analytical skills and the ability to develop sound strategies and tactics for patient accessExhibit superior communication (oral and written) and teamwork skills to effectively contribute across cross-functional teamsTraining experience is a plusExtremely detail oriented to create and manage program documentsExperience establishing and maintaining high-level relationships with key decision-makersWhat We Offer
Patient Days, where we are fortunate to hear directly from individuals living with the conditions we are seeking to impact throughout the year and learn how we can improve our effortsA culture inspired by our values : put patients first, think independently, be radically transparent, every minute counts, and let the science speakAn unyielding commitment to always putting patients first. Learn more about how we do this hereA de-centralized model that enables our program teams to focus on advancing science and helping patients. Our affiliate structure is designed to eliminate bureaucracy and put decision-making power in the hands of those closest to the scienceA place where you own the vision – both for your program and your own career pathA collaborative, fast-paced, data-driven environment where we inspire ourselves and each other to always perform at the top of our gameAccess to learning and development resources to help you get in the best professional shape of your lifeRobust and market-competitive compensation & benefits package (Base, Performance Bonus, Equity, health, welfare & retirement programs)Flexible PTORapid career advancement for strong performersPotential ability to work on multiple BridgeBio Pharma programs across multiple therapeutic areas over timePartnerships with leading institutionsCommitment to Diversity, Equity & InclusionAt BridgeBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi-state employer, and this salary range may not reflect positions based in other states.
Salary
175,000—$225,000 USD
Lifelancer ( https : / / lifelancer.com ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.
For more details and to find similar roles, please check out the below Lifelancer link.
https : / / lifelancer.com / jobs / view / 0114701e826f892bfeb7ded2371e9643
Apply on Lifelancer Platform