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Data Strategy Manager

Data Strategy Manager

Bi-State DevelopmentSt. Louis, Missouri
30+ days ago
Job description

The Role

The Data Strategy Manager creates and oversees tools and systems that disseminate data in a user-friendly way, advancing the Planning & System Development Division’s work to support data-driven decision-making throughout Bi-State Development / Metro. This position is responsible for strengthening all functions of the Planning Division with quantitative analysis, data visualization, and building tools that bolster decision-making around policy and programmatic development. This position provides insightful, data-driven analyses that are used by a variety of technical and non-technical audiences, from peers and leadership in other agency divisions, to external stakeholders and community partners. A central role that pivots between departments, this Manager must be able to work knowledgably and trouble-shoot technical and systems-level issues with Scheduling and other Planning staff, while also working on bigger programmatic goals (including capital priorities, service and fare equity, and the Title VI program) with Long-Range Planning and Innovative Services staff. Lastly, this position must be able to seamlessly manage the work of peers while also serving as a team player on other initiatives.

Responsibilities

Data Insights to Improve Decision-Making

  • Develop and implement dashboards and other automated systems
  • Demonstrate empirical evidence that advances project and program objectives for functions across the agency, as well as for external stakeholders
  • Create data visualization and presentation for a variety of audiences

Project Management

Spearhead new programmatic areas with research and analytics that advance overall Planning goals of : improving transit customers’ experience; delivering reliable service; and connecting with other systems (such as roadway planning, economic development, and public health) to address regional challenges. Assist other Planning team members in setting up evaluations for effective project management.

Program / Systems Support

  • Organize and maintain frequently used datasets for quick and efficient reporting
  • Develop reliable and effective performance metrics, and generate reports and help fulfill data requests (. monthly Board reports, annual federal reporting)
  • Use business intelligence and geospatial software to analyze and present business insights
  • Support Scheduling with Trapeze improvements, Automated Passenger Counting (APC) and other ridership data trouble-shooting, and other transit systems needs
  • Support Long Range Planning and Innovative Services functions with critical analysis, data organization, research and writing for projects and programs that support equity in service delivery, fares, and related transit programs.

    • Knowledge, Skills, & Abilities

    Analytical Ability

    Must possess the aptitude for mathematics and critical thinking, and skills in statistical analysis. Strong experience in both quantitative and qualitative research methods, with an emphasis on data visualization and presentation.

    Industry Knowledge

    Conceptual knowledge of transit needs and challenges that govern transit service distribution. Prior experience in transit industry not mandatory, but ability to transfer skills around data management, visualization, and reporting is required.

    Technical Skills

  • Advanced Microsoft Office (Word, Excel, Access, PowerPoint)
  • Advanced statistical analysis software (Excel)
  • Practiced in geographic / geospatial mapping and analysis software (ArcGIS Enterprise, ArcGIS Online, ArcGIS Insights, ArcGIS Workforce) and ability to conduct spatial analyses
  • Proficient in a data scripting language (Python, R, or SQL), for instance to build and manage data visualizations
  • Proficient in using Business Intelligence Tools (Tableau)
  • Knowledge of commonly used datasets from . Census Bureau, and ability to work with other demographic, economic, and geographic datasets
  • Familiarity with basic public transit software a plus (Trapeze & Remix)

    • Professional Skills

  • Highly motivated self-starter
  • Excellent verbal and written communication skills
  • Critical thinker who possesses the ability to effectively troubleshoot and solve problems independently
  • Attention to detail and ability to identify alternative solutions
  • Ability to establish and maintain working relationships across the division and agency
  • Ability to lead projects and manage peers’ support and contributions to those projects

    • Education

    Experience

    Degree : Degree : . / . required, / . preferred

    Years : Years : 3 -5 years.

    Field : Statistics, Urban Planning, Research, Social Sciences, or related field

    Field : Research, Statistics, Urban Planning, Transportation Planning, or related field