Animal Care Advocate

A company is looking for an Animal Care Advocate to support pet parents in a remote customer care role.Key ResponsibilitiesProvide product and service information while resolving customer issuesManage inquiries from pet insurance customers via calls and chatProcess claims, payments, and maintain customer records through data entryRequired Qualifications1+ years of experience in a customer-facing roleProficiency in Microsoft Office Suite and adaptability to new technologyHigh school diploma requiredCommitment to customer service and teamworkBonus : Current property and casualty license