CRM Application Analyst

Full Time, Permanent Opportunity for Salesforce Administrator

Catalyst and Your Career

At Catalyst Corporate Federal Credit Union, our mission is to be a premier innovative corporate credit union, providing exceptional member value in an efficient, safe and sound manner.

To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees' success, and the average employee tenure of 14 years suggests that our employees feel the same way!

The Work Itself

The Salesforce Administrator is responsible for supporting the development, maintenance, and enhancement of the Salesforce application. They work closely with cross-functional teams to understand business requirements and implement solutions that optimize the use of Salesforce to meet those requirements.

Principal among these activities is creating and updating user profiles, permissions, and OWD (organization wide defaults) settings to ensure data security and sharing, as well as performing CRED (create, read, edit, delete) operations on various objects and fields. The Salesforce Administrator will also maintain documentation of the configurations and customizations and provide support and training to end-users.

The Salesforce Administrator works closely with the Senior Salesforce Developer to collaborate on CRM strategic and operational needs. The ideal candidate will have experience and knowledge of Salesforce administration, configuration, and best practices.

The Talent You Bring

The Essential Requirements :

• Bachelor's degree or combined equivalent of education
• 3-5 years of Salesforce Lightning experience
• Experience translating user requests into clear and actionable requirements, and then designing and implementation solutions that meet the user needs & expectations
• Ability to create and manage Flows that automate complex business logic and integrate with various Salesforce features.
• Experience writing database queries using SQL and SOQL
• Experience managing user profiles, permissions, CRED (create, read, edit, delete) operations and OWD (organization-wide defaults) settings
• Strong verbal and written communication skills
• Strong time management skills
• Demonstrate project management skills and manage multiple complex projects
• Strong analytical skills required for system enhancements and timely problem resolution
• Shows initiative, creativity, and ability to work independently and with others in a team effort
• Attention to detail

Preferred Requirements :

How We'll Have Your Back

Catalyst Corporate's compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including :

Who We Are

Catalyst Corporate Federal Credit Union is a wholesale cooperative financial institution that serves 1,400+ credit unions across the country. Catalyst Corporate provides its members with core financial services and back-office support, including payments, liquidity, investment and balance sheet management solutions. For more information, visit www.catalystcorp.org.

Catalyst Corporate is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.