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Technical Sales Support Specialist

Technical Sales Support Specialist

Pinnacle DesignsSan Fernando, CA, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position : Technical Sales Support Specialist

Description : We are seeking an experienced full-time Technical Sales Support Specialist to join our dynamic Resort Sales team! We are a sales souvenir importer in San Fernando. To apply you must be creative, hard working, detail oriented with 2+ years sales support or related experience. You will be coordinating our company Trade Show Calendar, supporting all that is needed to attend these industry specific trade shows, ensuring all supplies are ordered and sent and kept organized.

We are an award winning sales team with a great reputation for setting industry trends and service standards. We are the leaders in our industry and have been in business for over 40 years! We are also proud to be 8 time winners for being one of the best places to work by Counselor Magazine!

We have an AMAZING COMPANY CULTURE!

Overview

Performs a combination of customer service and general sales assistant tasks and Trade Show Coordination. Assists in the coordination of artwork and product development of Resorts accounts, as assigned by Account Managers / Department Management. Organizes and assists in coordinating Trade Show Contracts and assuring all supplies are organized and sent to Industry Specific Trade Shows.

Position Responsibilities :

  • Answer customer inquiries concerning order status, inventory availability, pricing, artwork, etc.
  • Has knowledge of product line, prices, delivery & shipping times.
  • Maintains communication with other departments to ensure order completion.
  • Assists with incoming purchase orders, order changes, adjustments, and cancellations from account representatives or directly from customers.
  • Utilizes the company database to retrieve customer information, stock status information, and enter customer orders in a timely manner.
  • Assists in making Sample Boards, assembly and organization of Trade Show Sales Supplies.
  • Performs other related duties as assigned by the supervisor, senior representative or manager.

Requirements :

  • Ability to maintain high volume workload, meeting deadlines, while maintaining a high level of customer service
  • Strong verbal skills and good written communication skills required
  • Excellent Organizational Skills
  • Strong telephone etiquette skills
  • Good Troubleshooting Skills
  • Minimum 2 years experience in a sales and customer service environment
  • Exceptional interpersonal skills
  • Must be extremely detail oriented
  • Must have a good memory
  • Must be a team player
  • Must be able to effectively use a PC including Microsoft Office (or equivalent programs) and a Windows based environment
  • Must be able to lift up to 50 Lbs, and work in an office and warehouse setting.

    • Mental Demands :

    Basic English, Math and written / verbal communication skills needed.

    Speaking :

    Speak clearly and distinctly with appropriate pause and emphasis, correct pronunciation, variations in work order, using present, perfect, and future tenses.

    Physical Demands - Strength Rating

    Able to sit up to 8 hours per day in a cubical setting. Able to push, pull and lift up to 50 lbs. Ability to climb stairs throughout the day (department located on second floor, bathrooms and break room are on the first floor).

    Please Note : We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, age, religion, gender, national origin, disability or veteran status.

    Company Description

    We make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!

    We are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine.

    We are welcoming candidates from other industries to apply for this opportunity. Are you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY!

    Company Description

    We make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!\r\nWe are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine.\r\n\r\nWe are welcoming candidates from other industries to apply for this opportunity. Are you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY!