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Supplier Success Manager

Supplier Success Manager

Remarcable Inc.Omaha, NE, US
30+ days ago
Salary
$65,000.00–$75,000.00 yearly
Job type
  • Full-time
Job description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Overview

Remarcable is looking for a talented individual to connect our customers to their relied-upon suppliers via our Remarcable procurement application.  If you’re tech savvy, like to help others learn, and want to help change the face of the construction industry, Remarcable is the place for you.

Your Job

You will work directly with our clients (electrical contractors) to help integrate and onboard their suppliers onto Remarcable, by connecting their various systems together via digital integrations. You’ll conduct demonstrations, training sessions and regular check-ins for them.

SSMs take responsibility for the success of their clients’ experience with the platform, building close relationships with the businesses as they transition from sales prospects to lifelong customers. Reporting directly to the Director of Supplier Success, this is an excellent opportunity to join a growing startup and make a significant impact on our company's success.

Key Responsibilities :

You’ll be responsible for integrating Remarcable with various suppliers via electronic integration to ensure the smooth flow of data. What that means is :

  • Determine the best method of integration for each supplier
  • Work with suppliers’ integration team to establish the connection and correct mapping
  • Test the integrations prior to ‘going live’
  • Monitoring these deployments to ensure they are meeting our clients’ needs
  • Providing training to suppliers on how to use Remarcable to process our clients’ quotations and purchase orders
  • Planning implementation strategies and methods to meet our clients’ timelines
  • Creating / editing technical documentation that our suppliers use to set up the integrations on their systems

    • Who You Are

    Our ideal candidate believes in the power of SaaS to make people’s lives easier and is dependable, punctual, and highly organized. They are able to master a new software application quickly and have experience administrating a software solution or working within an ERP system. Specifically, this job is right for you if you have :

  • Excellent organization and multi-tasking skills
  • The ability to learn quickly and exhibit tech savviness with phone / tablet / computer hardware and operating systems
  • A strong knowledge of basic business applications like Outlook, Excel, Notes, Keynote, etc
  • Experience managing projects
  • Exemplary problem-solving skills
  • Proven presentation and communication skills, both oral and written
  • A client service mentality
  • The adaptability and willingness to collaborate openly with other people
  • A sense of ownership in the work that you do
  • Strong work ethic and the ability to work with minimal supervision
  • Minimum 3 years experience in a professional position

    • It would also be nice if you had :

  • Experience in the electrical construction or distribution industries
  • Experience with the electronic integration between different software / database systems - EDI (electronic data interchange), API (application programming interface), Punchout, etc
  • BA / BS degree preferred

    • Who we are

    Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money. It significantly increases efficiency and communication, improves workflows, and provides visibility for all users.

    Our team is composed of contractor and distribution experts located coast to coast. Together, we believe in providing a solution that streamlines the relationship between the contractor and their distributor partners.

    Our Mission

    To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers.

    Salary Range Disclaimer

    The base salary range represents the low and high end of the Remarcable salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Other components of the compensation package may include : PTO, Medical, and a Bonus plan.