High-Level Debt Collector

Position Overview :

Vaco is seeking a seasoned, high-level Debt Collector, for our customer in Maitland, FL. This Collector will manage blended portfolios of consumer and commercial collections. They will be responsible for handling disputes, negotiating payment terms, and effectively communicating our client’s position to debtors in order to secure payments. This role requires a detail-oriented professional who is adept with modern technology, skilled in skip tracing, and knowledgeable about the documentation and legal aspects associated with collections.

Key Responsibilities

Portfolio Management :

Oversee and manage a diverse portfolio of consumer and commercial collection accounts.

Strategically handle disputes and negotiate payment terms with debtors.

Communication & Negotiation :

Articulate and defend our client’s position when engaging with debtors, ensuring a professional and persuasive approach.

Engage in detailed negotiations to maximize recoveries while maintaining compliance with applicable regulations.

Technology Proficiency :

Utilize multiple monitors and proficiently toggle between various digital platforms and software applications.

Demonstrate thorough computer skills in managing case files and digital communications.

Skip Tracing & Research :

Perform advanced skip tracing using services such as TLO, Accurint, and IDI.

Conduct deep internet searches via public search engines like Google to locate debtors and gather critical information.

Documentation & Compliance :

Prepare, review, and maintain accurate documentation including invoices, contracts, purchase orders, and billing statements.

Possess a solid understanding of legal judgments and the fundamental steps involved in collecting on a judgment.

Ensure all collections activities are conducted in strict compliance with state-specific statutes and industry best practices.

Qualifications :

Proven experience in high-level debt collection, managing both consumer and commercial portfolios.

Excellent negotiation, communication, and dispute resolution skills.

Advanced computer proficiency, with the ability to efficiently manage multiple windows and digital tools concurrently.

Demonstrable expertise in skip tracing and using related investigative tools.

Strong background in processing and reviewing financial documentation related to collections.

Familiarity with legal aspects of collections, including judgments and enforcement procedures.

Ability to maintain a professional, respectful demeanor when interfacing with debtors and clients.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact [email protected] .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.