Assistant Manager

Job Description

Job Description

Company Overview

Shells is a locally-owned restaurant group that serves seafood in a fun, no frills environment! We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training / developing from within our ranks for those who are looking for a career in the industry!

Benefits / Perks

• Competitive Pay
• Profit Sharing
• Monday's off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Meals
• Flexible Schedules

Key Responsibilities :

Supervise and coordinate the daily activities of dining room staff

Ensure excellent guest service and satisfaction

Maintain a high level of cleanliness and ensure that health and safety standards are met

Train, mentor, and develop dining room staff to provide outstanding service

Schedule and manage staff shifts and rotations

Collaborate with kitchen staff to resolve any issues and ensure a seamless flow of service

Handle guest complaints professionally and promptly

Monitor and manage inventory, supplies, and equipment for the dining area

Assist in planning and executing special events and functions

Ensure compliance with all restaurant policies and procedures

Qualifications :

Proven experience as a Dining Room Manager, Restaurant Manager, or similar role

Excellent leadership, communication, and organizational skills

Ability to work in a fast-paced environment

Strong problem-solving skills and a keen eye for detail

Ability to work flexible hours, including nights, weekends, and holidays

Proficient in using restaurant management software

High school diploma or equivalent; degree in hospitality management is a plus