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Change Management Consultant

Change Management Consultant

CodeForce360Atlanta, GA, United States
24 days ago
Job description

Job Description :

  • The Change Management team is part of the Product Management (PdM) group.
  • The PdM group designs, creates, and implements technology business solutions that maximize profitability throughout the product lifecycle.
  • The Change Management team facilitates the people side of change across Client, by enabling adoption and sustainability of process changes, system rollouts and organizational changes, with the ultimate goal of increasing profitability across Client.
  • The Senior Manager of Change Management will focus on enabling and measuring sustainable change for these implementations leveraging the Change Management Operating Model, including assessing and articulating the level of change needed for business processes, systems and technology and job roles.
  • The primary responsibility will be executing Prosci-based change management strategies that equip our global teams with the awareness, desire, knowledge, ability, and reinforcement needed to maximize their adoption, minimize business disruption, and strengthen our institutional change acumen.
  • This role supports the multiple projects and collaborates with various cross-functional teams. Key stakeholders include Product Management, Business Teams across, Learning & Development, and the Client Tech Business Engagement Team.

What You'll Do

  • Develops and executes comprehensive change management strategies for technology program-level initiatives across multiple projects throughout Client
  • Leveraging our Change Management Operating Model, oversees creation and leads development and execution of project-level change management activities and deliverables for major new technology initiatives, such as : impact assessments, governance and sponsorship engagement strategies, sponsor roadmaps, and plans across communication, coaching, training, resistance management, and measurement for adoption
  • Collaborate with stakeholders across the organization to drive awareness, build desire, increase adoption, defining and measuring success metrics, and mitigate risk.
  • Works as coach and internal change consultant to project sponsors, senior leadership and directors, and project teams
  • Leads training development and delivery efforts
  • Proactively anticipates challenges and finds solutions to mitigate risks
  • Creates sustainability strategy and execution plan to ensure stakeholder groups can sustain adoption post roll out and own future ongoing improvement efforts
  • Drives collaboration and improvements within the Change Management team