Customer Support Agent

Benefits :

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

About the Role :

Nuvision is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.

Responsibilities :

Respond to customer inquiries via phone, email, and live chat

Assist customers with product information, order status, and issue resolution

Escalate complex issues to the appropriate department

Maintain accurate customer records and documentation

Requirements :

Excellent communication and interpersonal skills

Previous customer service experience preferred

Ability to multitask and work in a fast-paced environment

High school diploma or equivalent

About Us :

Nuvision is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees.