Customer Service Specialist

A company is looking for a Customer Service Specialist to join their Customer Support Contact Center Team.Key ResponsibilitiesResponds to calls and emails, providing assistance within designated timeframesTracks and updates issues using logs or other toolsProvides user assistance within applicationsRequired QualificationsHigh school diploma, GED, or equivalent experienceTypically a minimum of one year of relevant experienceGeneral knowledge of the insurance industryStrong organizational skills to handle multiple tasks and prioritize workSolid computer skills, including Microsoft Office Suite and other business-related software