INSIDE SALES REPRESENTATIVE
Wind River EnvironmentalMA, United States2 days ago
Job type
- Full-time
Job description0 - 3 years previous experience in inside sales, consultative selling, or a technical sales role. Working knowledge of Salesforce CRM or similar platforms, with the ability to manage pipelines and track sales progress effectively. Strong customer service skills with a focus on building lasting relationships. Ability to effectively communicate technical recommendations to non-technical customers. Exceptional verbal and written communication skills. Ability to work collaboratively in a team environment with cross-functional groups. Attention to detail, analytical skills, and decision-making capabilities. Self-motivated, goal-oriented, and able to work independently. Ability to thrive in a fast-paced environment while managing multiple priorities.
Job Type
Full-time
Description
Position Overview
The Inside Sales Representative provides consultative sales to existing customers, facilitates the conversion of technical recommendations into sales, and collaborates with branch operations to achieve sales goals. This role is responsible for outbound contact with current customers, assisting in contract renewals and project estimation activities, and maintaining accurate sales data in Salesforce CRM.
Essential Duties and Responsibilities
- Consultative Sales : Engage with current customers to understand their needs and provide tailored technical recommendations that align with their business requirements.
- Outbound Contact & Lead Generation : Proactively contact existing customers through calls, emails, and other methods to uncover sales opportunities, renew contracts, and increase engagement.
- Customer Relationship Management : Build and maintain strong, long-term relationships with customers to ensure satisfaction, loyalty, and retention.
- Collaboration with Branch Operations : Partner with branch operations teams to ensure seamless order delivery and resolve issues during the sales process.
- Salesforce CRM Utilization : Use Salesforce CRM to track sales activities, manage customer data, monitor pipeline progress, and maintain an organized database.
- Performance Metrics & Reporting : Meet or exceed sales targets and provide regular updates on sales activities, pipeline development, and outcomes.
- Organization & Multitasking : Manage multiple priorities in a fast-paced environment with strong organizational skills.
Minimum Qualifications and Experience