Position Summary :
Answer phone, take customer orders, provide accurate and timely information and make appropriate menu recommendations. Deliver the correct product to each carry-out guest; process payments for all carry-out orders :
- Greet guests via phone.
- Take clear, concise food and beverage orders.
- Assist customers by recommending and suggesting menu items.
- Sell items from the menu and suggest extra items for purchase. Quote prices and describe features of items. Answer general questions.
- Computerize bill, itemized lists and tickets showing amount due.
- Accept cash or cash equivalents for payment and provide correct change and receipts.
- Assist in inventory, rotation, stocking of shelf items and other merchandise. Applicable to area of responsibility. Includes, soda, paper goods and condiments.
- Assist in restaurant marketing by distributing carry out and catering menus or other promotional materials to restaurant guests.
- Follow SOP regarding customer service and phone procedures. Specifically follow phone scripts regarding sales techniques and routine customer calls.
- Use POS System, calculator and phone.
- Follow safety rules and keep work area in a clean and orderly condition.
- Perform other related duties as assigned.
Home Run Inn is a family owned & operated establishment with 11 locations in the manufacturing, distribution, restaurant, and real estate industries. At Home Run Inn, our purpose is to build meaningful relationships by earning a smile from our guests, trust among our teammates, and love from the communities we serve. We hire team members that bring these values to life & help us carry out the traditions that make us successful.
Requirements
Food Handler certificationSafety shoesConstantly be able to lift, reach, bend and stoop.Be able to work in a standing position for long periods of time (up to 5 hours).Frequently be able to safely lift bags, cases, and stack weight up to 50 pounds with assistance.Must be at least 16 years of age or olderMust be available to work weekends and evening shifts. (4pm-11pm)What We Offer :
A Safe, Fun, and Vibrant Work Environment : We prioritize food quality and safety while fostering a safe, inclusive, and vibrant work environment, enhanced by a rewarding recognition program, company-wide events, and team celebrations.Career Growth and Learning Opportunities : Continuous learning and advancement.Flexible Hours and Schedules : Tailored to fit mutual needs.Free On-Demand Healthcare Coverage : Available to all teammates and their household members.Paid Sick and Personal Time : Available to all teammates.Employee Discounts : 50% off pizza, 25% off other menu items, and discounted Frozen Pizza.Value Menu During Shift : Restaurant teammates only.Profit Sharing ProgramK Retirement Savings PlanPaid Time Off, Paid Holidays, and Paid Floating HolidayBlue Cross Blue Shield Medical, Dental, and Vision InsuranceEmployer-Paid Life, AD&D, and Short-Term Disability InsuranceVoluntary Life, AD&D, and Long-Term Disability InsuranceDental and Vision Reimbursement ProgramMajor Holidays OffWelcome Gift : $75 voucher.Employee Referral Bonus ProgramEmployee Assistance ProgramDiscounts on Safety Shoes, Travel, Entertainment, and More!Based on eligibility.Salary Description $16.50