Ticket Office - Sales & Operations Intern / Assistant

Posting Details

Position Information Posting Number PG194668TM Position Number 10CMS24101 Position Type Temporary Essential Job Duties This is an 11-month temporary internship position with compensation by hourly bi-weekly payroll and is overtime eligible.

NC State University, Intercollegiate Athletics : D-I, Atlantic Coast Conference, is seeking a highly motivated, goal and team oriented individual looking for career experience in ticket operations and sales.

This is an opportunity to gain exposure to all facets of college athletic administration (ticket sales, service, operations, compliance, facilities, event management, game-day operations, marketing, development, etc.) through running the day-to-day operations of the NC State Athletics Ticket Office.

A Ticket Office Assistant’s responsibilities include but are not limited to : providing customer service via phone, mail and walk-up; conducting outbound sales and service calls; processing orders and mailings through Paciolan ticketing software; printing tickets; assisting service and retention efforts; allocating tickets in conjunction with the NC State Student Aid Association; assisting with ticket reconciliations; cash management; data entry; supervising and leading student workforce; and student ticket distribution.

Additional responsibilities will include assisting and leading in game day operations and management for football, men’s and women’s soccer, volleyball, men’s and women’s basketball, gymnastics, baseball, softball, wrestling, and additional events as assigned. Is Time Limited No If Yes, Appointment Length 11 month Department Information Job City & State Raleigh, NC Department Athletics - Ticket Office System Information Classification Title Temporary-Clerical Working Title Ticket Office - Sales & Operations Intern / Assistant

Position Information

Requirements and Preferences Work Schedule M-F 8am-5pm with nights, weekends and overtime as required Other Work / Responsibilities Other duties as directed by the supervisor. Minimum Experience / Education Bachelor’s Degree. Department Required Skills

• Must be able to work evenings and weekends as assigned by the supervisor
• Must be able to commit to work all home football and men’s basketball games
• Ability to effectively communicate with and assist customers both in person and on the phone
• Ability to thrive in a fast-paced and interactive setting
• Skilled in handling cash transactions
• Must have reliable transportation (i.e. personal vehicle) to work nights and weekends and to transport supplies to and from events. Preferred Years Experience, Skills, Training, Education
• Previous customer service and / or sales experience
• Previous experience working in College Athletics or Professional Sports atmosphere
• Previous experience working in a Collegiate Ticket Office Required License or Certification n / a Valid NC Driver's License required? No Commercial Driver's License Required? No

Recruitment

Recruitment Details Anticipated Hiring Range $15.00 / hour Recruitment Dates Job Open Date 10 / 01 / 2024