Production Restoration Manager

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Training & development

SERVPRO Team Locandro has an immediate opportunity for an experienced Restoration Production Manager (Applicants without water / fire / mold restoration field experience will not be considered) Local Candidates Only

Job Description :

Manage production crews and jobs according to SERVPRO procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, create estimates and invoices in Xactimate as needed, supervise production, and monitor jobs from start to finish. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers.

This is a salaried position that offers a quarterly bonus based on specific measurables.

Responsibilities :

Oversee and execute all mitigation projects including scope and production crew.

• Oversee scheduling of jobs, resources, and a crew of technicians and temps following SERVPRO Franchise production guidelines
• Monitor and follow up on all assigned jobs ensuring customer needs are met
• Train, manage, and recruit production personnel
• Communicate effectively with all levels of the organization and keep management updated as needed
• Resolve problems quickly as they arise
• Perform production work as needed
• Manage job file documentation, job profitability, and efficiencies
• Ensure safety protocols are consistently followed
• Create and / or review job scopes and ensure accuracy and clarity
• Conduct inspections and generate estimates in Xactimate as needed
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Qualifications :

• Effective written and oral communication skills
• 3+ year of Production Management experience in the Restoration field required
• IICRC certifications required
• Highly organized and proactive
• Effective communication skills verbally and in writing
• Proven experience managing multiple production crews to achieve results in an efficient and effective manner
• Ability and willingness to be On-Call
• Ability to travel locally and out of state when necessary
• Valid driver license and clean driving record
• Ability to complete a background check and drug test subject to applicable law

Physical and Work Environment Requirements :

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces under buildings)
• Repetitive pushing / pulling / lifting / carrying objects
• Travel for work as required
Benefits :
• 401(k)
• Dental Insurance
• Vision Insurance
• 401 K matching
• Paid Holidays
• Paid Time Off