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Field Service Technician - Power Generation

Field Service Technician - Power Generation

Ziegler CATDes Moines, IA
30+ days ago
Job type
  • Full-time
Job description

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing customer base.

Responsibilities :

  • Dispatched to diagnose and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear at the customer’s location
  • Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
  • Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems at branch or customer locations
  • Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
  • Positively interacts with manager and team members to satisfy customer needs
  • Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
  • Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment.
  • Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily / job basis
  • Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
  • Willing to respond to after hour emergency calls as directed by supervisor
  • Identifies and communicates the need for parts for inventory
  • Performs other duties as assigned / required

Qualifications :

  • 2-year technical degree or high school diploma and several years of comparable mechanic experience
  • 5+ years of relevant experience in mechanical, electrical & diesel maintenance / repair, some field experience preferred
  • Knowledge of electricity and electronics, engine diagnostics, failure analysis
  • Previous experience working on Caterpillar engines a plus but not required
  • Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
  • Personal characteristics : Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
  • Ability to maintain safe and clean work environment
  • Willing and able to respond to after-hour emergency calls as directed by supervisor
  • Basic computer skills
  • Own mechanic tool set
  • Must have and maintain a clean driving record
  • Class A CDL or willingness to obtain one within a defined period of time
  • Obtain a DOT medical certification card
  • Pass a DOT pre-employment drug screen & physical
  • Able to operate equipment safely
  • This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

    • Minimum Physical Requirements :

  • Push / pull up to 50 lbs
  • Lift / carry up to 60 lbs
  • Lift bulky objects
  • Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering / grasping – able to use bolt box.
  • Working Conditions may be indoor and / or outdoor. Noise level may be loud at times.

    • DOT driving requirements :

    Applicants must be able to obtain valid Class A CDL, obtain a DOT medical certification card, and pass a DOT pre-employment drug screen and physical.

    What We Can Offer You

    Competitive pay

    Ongoing training

    Advancement opportunities

    Paid time off (PTO)

    Paid holidays

    Health, dental / orthodontia and vision insurances

    Paid parental leave

    Matching 401(k) fund

    Disability and life insurance

    Wellness programs

    Safe, clean, and friendly work environment