Maintain and replenish IT inventory, including desktops, laptops, and peripherals. ...
We are in search of a Help Desk Analyst who will be a crucial part of our team in Austin, Texas. As a Help Desk Analyst, you will be responsible for providing first-level hardware and software IT support, responding to client tickets, managing computer configurations and replacements, and handling u...
The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, Server and Cloud Services technology. PEs are required to work closely with our Design Desk (system architect) and deliver technical solutions that meet a client's business requirements, and t...
The IT Help Desk Specialist is responsible for providing technical support and assistance to end-users in our organization. The position reports to the Help Desk Supervisor. Track and monitor issues to ensure timely resolution maintaining Help Desk Standard Operating Procedures. Participate in train...
A company is looking for a Go Solar Help Desk Associate to provide support for solar energy consumers. ...
IT Service Desk Technical Level I. They possess a positive attitude when working with others and have a helpful spirit when finding solutions. Performs advanced Desktop/Laptop and network administration duties to include installing, configuring, and troubleshooting systems, printers, and peripherals...
A company is looking for a Go Solar Help Desk Associate to provide support to solar consumers across the nation. ...
The IT Specialist will provide timely and professional resolution of user requests for help and other services. The IT Specialist is responsible for providing desktop and network administration support to client’s and remote users. Candidates should have some experience with desktop hardware, softwa...
A company is looking for an IT Help Desk Support Specialist. ...
Additionally, this position serves as an escalation point for lower level technicians needing help and guidance. ...
Monitor Help Desk agent's ticket routing timeliness to comply with established Help Desk procedures. The Information Technology SS III will report to the TIERS/IEE Level 1 Help Desk Manager and will perform highly advanced technical support and customer service duties associated with the Texas Integ...
POSITION SUMMARY/RESPONSIBILITIES.Responds to all troublesome calls concerning online service, network or end-user-related problems.Provides an interface for end-users seeking assistance.Documents problem calls and either solves or ensures timely escalation to the appropriate support level.Promotes ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...
Required Experience:** Minimum 5+ years of Help Desk experience* Help Desk ticketing tools, i. Description:*The Service Desk Analyst has a very wide array of tasks, all surrounding inbound contacts. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
Our dynamic industrial services client in Houston is seeking an exceptional IT Technical Support Specialist to maintain their computer network and provide top-notch technical support.Implementing and configuring computer hardware, software, systems, networks, printers, scanners, and emails.Deliverin...
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture:. Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop De...
Manage calls to the Service Desk that require supporting desktop and laptop Windows based operating systems, computer hardware troubleshooting, application monitoring and support, Microsoft Office and Exchange troubleshooting, active directory group policy and security troubleshooting, system imagin...
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups.May require a Bachelor's degree a...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Monitor and respond to support tickets through the Help Desk system in a timely manner, ensuring issues are documented accurately. Document all support resolutions in the Help Desk system for future reference and training purposes. Qualifications for Help Desk Technician:. Attention to detail and ab...
Help Desk 1Contract Provide end-user support for PeopleSoft applications to assist with day-to-day operations and use. ...
Answer calls and emails regarding technical issues from employees; if cannot resolve issue, work with teams need to be involved until issue is resolved.Install and maintain computer hardware and software, update applications and perform diagnostic tests and maintenance on computer components.Work ef...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...