Assistant marketing manager customer success ~42k Jobs in Ashburn
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Assistant marketing manager customer success ~42k • Ashburn
Last updated: 12 hours ago
IOTAP is the creator of Work 365.Work 365 is a SaaS application for companies generating revenue through a subscription model.
Work 365 users are Services companies and Cloud Resellers that are look...Show moreLast updated: 5 days ago
FranConnect is the leading franchise and multi-unit management software provider.For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 bra...Show moreLast updated: 19 hours ago
FranConnect is the leading franchise and multi-unit management software provider.For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 bra...Show moreLast updated: 2 days ago
Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech.Since 1968, we've partnere...Show moreLast updated: 30+ days ago
We are looking for a highly motivated and passionate Customer Success Account Manager (CSAM) to drive program management for customer accounts that have a significant number of key cross cloud work...Show moreLast updated: 24 days ago
SAIC, a leader in providing innovative technology solutions to government and commercial customers, is seeking a driven and customer-centric individual to join our team as a Customer Success Manage...Show moreLast updated: 11 days ago
Be among the first 25 applicants.As a Customer Success Manager (CSM), you will be responsible for managing customer experience and satisfaction related to service delivery to client accounts within...Show moreLast updated: 5 days ago
Learn what makes QTS a unique place to grow your career!.It's exciting to find yourself standing in a pivotal moment in time.
It's even more exciting to be out front leading it.At QTS, our world-cla...Show moreLast updated: 12 hours ago
Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech.Since 1968, we've partnere...Show moreLast updated: 5 days ago
Are you an experienced and accomplished leader excited by the challenge of defining the vision and leading teams in support of learning across Amazons Global Data Center Operations.AWS Data Center ...Show moreLast updated: 2 days ago
Learn what makes QTS a unique place to grow your career! Who We Are : It's exciting to find yourself standing in a pivotal moment in time.
Its even more exciting to be out front leading it.At QTS, our...Show moreLast updated: 1 day ago
FranConnect is the leading franchise and multi-unit management software provider.For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 bra...Show moreLast updated: 5 days ago
DC, Maryland, and Virginia (Northern).The NOSC Customer Success Manager ensures the successful delivery of IT and cybersecurity services to internal and external stakeholders.They work closely with...Show moreLast updated: 5 days ago
Position Title : Manager, Global Customer Success - Hyperscale - AMER.Location : Chicago, IL, Dallas, TX, Atlanta, GA, or Ashburn, VA.
The Manager, Global Customer Success - Hyperscale - AMER leads th...Show moreLast updated: 17 days ago
The Customer Success Specialist at Zoomph will play a key role in ensuring our clients receive exceptional support and service.
This role involves providing frontline support to clients, managing su...Show moreLast updated: 5 days ago
MUST HAVE A MINIMUM SECURITY CLEARANCE OF TS / SCI with FSP.Spry Squared is looking for a strong Customer Success Engineer for our client to join the Federal team in providing world class post-sales ...Show moreLast updated: 30+ days ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
We're Salesforce, the Customer Company, inspiring ...Show moreLast updated: 5 days ago
Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
IOTAP IncReston, VA, United StatesFull-time
- Promoted
- New!
Senior Customer Success Manager
Shelby American IncHerndon, VA, United StatesFull-time
- Promoted
Senior Customer Success Manager
FranConnect, LLCHerndon, VA, USFull-time
- Promoted
Mid-Level Customer Success Manager
ManTech InternationalHerndon, VA, USFull-time
- Promoted
Customer Success Account Manager - CTJ - Top Secret
MicrosoftReston, VA, United States$133,700.00–$219,200.00 yearly
- Promoted
Customer Success Manager
SAICReston, VA, USFull-time
- Promoted
Customer Success Manager
ePlusHerndon, VA, United States$75,000.00–$125,000.00 yearly
Full-time
- Promoted
- New!
Customer Success Manager
QTS Realty TrustAshburn, VA, United StatesFull-time
Customer Success Manager
IdemiaReston, VA, US The Smart Biometrics is the Business Line of IPS division (IDEMIA Public Security).While being on the mission of protecting customer assets with frictionless journey, Smart Biometrics' ambition is ...Show moreLast updated: 23 days ago
- Promoted
Mid-Level Customer Success Manager
ManTech International CorporationHerndon, VA, United StatesFull-time
Manager, AMER Customer Success, Data Center Learning
AmazonHerndon, Virginia, USA$236,600.00 yearly
Full-time
- Promoted
Customer Success Manager
Quality TechnologyAshburn, VA, United StatesFull-time
- Promoted
Senior Customer Success Manager
FranConnectHerndon, VA, United StatesFull-time
- Promoted
Mid-Level Customer Success Manager
ManTechHerndon, VA, United StatesFull-time
- Promoted
Manager, Global Customer Success - Hyperscale - AMER
Digital RealtyAshburn, VA, United StatesFull-time
- Promoted
Customer Success Manager
Telsource CorporationHerndon, VA, United States As the Customer Success Manager, you are the "CEO" of the accounts assigned to you, owning the outcomes and relationship with that client and accountable for the services and billing for that clien...Show moreLast updated: 15 days ago
- Promoted
Customer Success Specialist
ZoomphReston, VA, United StatesFull-time
- Promoted
Customer Success Engineer - Federal
Spry Squared IncReston, VA, USFull-time
- Promoted
Customer Success Manager
Salesforce, Inc.Dhs, VA, US$133,400.00–$183,500.00 yearly
Full-time
(Remote) Customer Success Manager
N. Harris Computer Corporation - USAVirginia, United StatesRemote
Full-time
Customer Success Manager
IOTAP IncReston, VA, United States5 days ago
Job type
- Full-time
Job description2+ years of experience in customer success, account management, consulting, or a related role (SaaS or software experience preferred) Strong relationship management skills , with a customer-centric and empathetic approach Technical proficiency -comfortable explaining complex processes to both technical and non-technical stakeholders Excellent communication skills (written, verbal, and presentation) Data-driven mindset , able to use metrics and analysis to make strategic decisions Project management skills -capable of juggling multiple priorities in a fast-paced environment Experience with Microsoft Dynamics, Power Apps, or CSP programs Strong troubleshooting and problem-solving skills , with a proactive approach to issue resolution Detail-oriented with a sense of urgency , thriving in an environment that requires quick responses
Job Type
Full-time
Description
Introduction :
IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer's needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market.
visit : www.work365apps.com
As a Customer Success Manager , you will partner with customer stakeholders to understand their business objectives and align Work 365's solutions accordingly, supporting growth in our scale-up accounts and interacting with founders, owner-operators, and other C-level executives within our scale-up accounts. You will monitor customer adoption, drive engagement, and support customers throughout their journey . This role is ideal for someone with a strong technical aptitude, customer-first mindset, and problem-solving skills .
Key Responsibilities
- Guide customers to success by developing and executing strategic account plans focused on adoption, retention, and measurable outcomes
- Monitor and analyze customer usage data to identify adoption trends, risks, and opportunities
- Gather customer feedback to drive product improvements and advocate for user needs internally
- Collaborate cross-functionally with onboarding, technical support, and product teams to resolve issues and optimize customer experience
- Find paths for success , helping them unlock the full potential of Work 365's features
- Manage and maintain customer product catalogs , including subscriptions, invoicing, and CSP integrations
- Ensure contract adherence while supporting clients through renewals, expansions, and changes
- Support customer escalations , troubleshooting business and technical challenges efficiently
Requirements