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Jobs in Wilmington, NC

Last updated: 4 days ago
  • Promoted
Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech IncWilmington, NC, United States
We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...Show moreLast updated: 23 days ago
  • Promoted
HOSPICE AIDE - CNA - WEEKEND

HOSPICE AIDE - CNA - WEEKEND

Liberty HealthWilmington, NC, United States
That is why Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by our specially trained staff with emphasis on strength, dignity and co...Show moreLast updated: 20 days ago
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Customer Service Associate - Evening & Weekend Shifts Available!

Customer Service Associate - Evening & Weekend Shifts Available!

Big LotsWilmington, NC, United States
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses / Roses Express Customer Service Associate you ...Show moreLast updated: 4 days ago
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Remote Sales Representative 60k / Year

Remote Sales Representative 60k / Year

Spade Recruiting USANavassa, North Carolina
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
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Customer Service Representative

Customer Service Representative

Crunch Fitness WilmingtonWilmington, NC, United States
$12.00 hourly
Club Role - Customer Service Representative (CSR).Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charisma...Show moreLast updated: 8 days ago
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Remote Work Take Surveys on your time

Remote Work Take Surveys on your time

ThreeHyphensNC, United States
$25.00 hourly
Remote
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
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Remote Customer Service Representative

Remote Customer Service Representative

NexRepWilmington, North Carolina
Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and...Show moreLast updated: 30+ days ago
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Local Dedicated Walmart Truck Drivers Needed - Great Pay!

Local Dedicated Walmart Truck Drivers Needed - Great Pay!

WalmartWILMINGTON, NC
Full-time
WALMART TRANSPORTATION is Hiring CDL-A Drivers!.Walmart wants to help you find your place – a stress-free, flexible work environment where drivers are treated with respect.A place where a well-dese...Show moreLast updated: 23 days ago
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Group Fitness Coach

Group Fitness Coach

Orangetheory FitnessWilmington, NC, US
Full-time
Get Ready to Inspire, Energize, and Transform!.Are you a passionate fitness professional who knows how to motivate people to push their limits, work hard, and enjoy every minute of it? If you love ...Show moreLast updated: 13 days ago
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Work from Home – Product Feedback Support - $25-$45 per hour

Work from Home – Product Feedback Support - $25-$45 per hour

GLWilmington, North Carolina
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Business Development Representative

Business Development Representative

Horizon PaymentsPorters Neck, North Carolina
Quick Apply
Business Development Representative.Commission-Based | 1099 Contractor | Daily Bonuses .Are you a motivated, people-focused professional looking for a high-reward opportunity? No experience? N...Show moreLast updated: 30+ days ago
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In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

OCPASilver Lake, North Carolina, us
$45.00 hourly
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Remote Customer Product Specialists – Entry Level

Remote Customer Product Specialists – Entry Level

GLNavassa, North Carolina
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Remote Product Support Online - $25-$45 per hour

Remote Product Support Online - $25-$45 per hour

GLOCPAWilmington, North Carolina
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
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Part Time Remote Beta Tester - $45 per hour

Part Time Remote Beta Tester - $45 per hour

Great LionWilmington, North Carolina
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Home Health Aide Scholarship & FT / PT Job

Home Health Aide Scholarship & FT / PT Job

myCNAjobs.comWilmington, North Carolina
The Power of Worship radio is dedicated to improving access to care across America.Through our strategic partnership with myCNAjobs, we are delighted to offer scholarships to anyone interested in r...Show moreLast updated: 30+ days ago
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Patient Care Technician - Entry Level Training Program

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Wilmington, North Carolina
This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to s...Show moreLast updated: 30+ days ago
Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech IncWilmington, NC, United States
23 days ago
Job description

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Job Summary

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients / clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.

Essential Job Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

  • Assists with updating respiratory grid
  • Clears previous day's route and checks all paperwork for accuracy and completeness
  • Communicates with patients / clients and referral sources both verbally and in writing to ensure patient / client questions and concerns are processed in a timely manner
  • Completes SOPs / CMNs and documents on tracking log
  • Complies with all applicable company policies and procedures to meet JCAHO and company standards
  • Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
  • Maintains referral log
  • Monitors office supplies
  • Prepares deposit for location on a weekly basis
  • Prepares invoices for next day routes
  • Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
  • Provides service for all retail / walk-in equipment requests
  • Provides technical assistance to customers
  • Verifies Medicare, Medicaid, and private insurance coverage information
  • Works with outside agencies to resolve customer issues
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Performs other duties as assigned

Qualifications

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
  • Required Education and / or Experience

  • High school diploma or GED equivalent, required
  • Preferred Education and / or Experience

  • Experience with medical equipment, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Experience in medical field and administrative record management, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred
  • Skills and Competencies

  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team
  • Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and / or tablet
  • Physical Demands

  • Lift and carry office equipment at times
  • Requires lifting (minimum of 35 pounds) and transporting of patient equipment
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Requires contact with patients and equipment with potential exposure to contagious pathogens
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and / or tablet and paperwork
  • Rotech Information

    Benefits

  • Generous paid time Off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for Account Executives
  • Fixed and variable rate car reimbursement for Area Managers and Account Executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)
  • 401k
  • Medical, Prescription, Dental and Vision
  • HSA and FSA / Dependent Care FSA
  • Life Insurance, Disability, Accidental death, Identity protection and Legal services
  • Meru Health Mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations
  • Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.