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VeoliaNorfolk, VA, USClient Support Specialist (LG) - Remote Only in Virginia
SentaraNorfolk, VA, United States- Full-time
- Remote
City / State
Norfolk, VA
Overview
Work Shift
First (Days) (United States of America)
Sentara Healthcare is hiring a Client Support Specialist!
Position Status : Full-time, Days
Position Location : Remote ONLY in the state of Virginia. Must be located in Virginia.
Standard Working Hours : 8 : 00AM to 5 : 00PM, Monday - Friday
Required qualifications :
High School diploma or equivalent
4 years related years of experience in Business Acumen, Administrative, Customer Relations or related field.
Must obtain a L-HIL or L-LIFEHI within 90 days of hire
Knowledge of Salesforce, Outlook, Word, and Excel Highly Preferred
Job responsibilities :
Support (Sr.) (Regional) Client Executive and (Sr.) Client Specialist in their strategies to retaining profitable business in the Large Group segment. Interact with Consultants, Brokers, and Benefit Administrators and Optima Health business units to achieve these objectives.
Diversity and Inclusion at Sentara
Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.
We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars : A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.
Our strategies focus on both structural inclusion , which looks at our organizational structures, processes, and practices; as well as behavioral inclusion , which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.
Please visit the link below to learn more about Sentara's commitment to diversity and inclusion :
https : / / www.sentara.com / aboutus / mission-vision-and-values / diversity.aspx
SentaraOverview
For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.
Sentara Benefits
As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to :
Medical, Dental, and Vision Insurance
Paid Annual Leave, Sick Leave
Flexible Spending Accounts
Retirement funds with matching contribution
Supplemental insurance policies, including legal, Life Insurance and AD&D among others
Work Perks program including discounted movie and theme park tickets among other great deals
Opportunities for further advancement within our organization
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within avibrant, creative, and highly productive workplace. For information about our employee benefits, please visit : Benefits - Sentara (sentaracareers.com)
Join our team!We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!
Note : Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-beingin mind. Ourbenefits packages are designed to change with you by meeting yourneeds now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.
Job Summary
Support (Sr.) (Regional) Client Executive and (Sr.) Client Specialist in their strategies to retaining profitable business in the Large Group segment. Interact with Consultants, Brokers, and Benefit Administrators and Optima Health business units to achieve these objectives.
Bachelor's degree OR HS grad and 4 years related experience required. Related years of experience includes Business Acumen, Customer Relation, Administrative or related field. Must obtain a L-HIL or L-LIFEHI within 90 days of hire.
Qualifications :
BLD - Bachelor's Level Degree
Department of Insurance, Health Insurance Consultant - Certification - North Carolina, Department of Insurance, Health Insurance Consultant - Certification - Virginia State Corporation Commission, Department of Insurance, Health Insurance License - Certification - North Carolina, Department of Insurance, Health Insurance License - Certification - Other / National, Department of Insurance, Life and Health Insurance Consultant - Certification - State Corporation Commission, Department of Insurance, Life and Health Insurance License - Certification - State Corporation Commission, Driver's License - Certification - Other / National, Driver License - Certification - North Carolina Division of Motor Vehicles (NCDMV), Driver License - Certification - Virginia Department of Motor Vehicles (VDMV)
Administrative, Business Acumen, Customer Relations, Related experience
Skills
Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Service Orientation, Social Perceptiveness, Speaking, Technology / Computer, Time Management, Writing
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a tobacco-free environment.