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Student Account Specialist
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University of Arkansas GranthamUAG | University of Arkansas Grantham, Arkansas, US- Full-time
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
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Closing Date : Type of Position :
Staff - Clerical
Workstudy Position : Job Type :
Regular
Work Shift :
Day Shift (United States of America)
Sponsorship Available :
Institution Name :
University of Arkansas Grantham
Founded in 1951, the University started as Grantham Radio License School - a private, postsecondary, degree-granting distance education institution. Over time, and as technology advanced, so too did our ability to serve our students. Since 2000, Grantham began offering degree programs exclusively online.
In late 2021, Grantham joined the University of Arkansas System and officially became the University of Arkansas Grantham. UA Grantham is now a stronger institution with greater ability to serve the thousands of students already enrolled in more than 60 online degrees and certificate programs.
Just as we help students maximize their potential, we can help you do the same. Online university careers offer a rewarding experience, and a chance to be a part of a diverse learning environment that brings together degree seekers from all over the world. We are unified by our mission : to provide quality, accessible, affordable, professionally relevant programs in a continuously changing global society.
As an employer, the University of Arkansas Grantham offers a remote work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 - 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you need assistance with the application process, or if you are a person with a disability who would like to request a reasonable accommodation related to the application process, please contact the Department of Human Resources at
For general application assistance or if you have questions about a job posting, please contact Human Resources at (913) 309-4302.
Department :
Student Financial Services Team
Department's Website :
Summary of Job Duties :
The University of Arkansas Grantham is looking for a REMOTE Faculty Manager in the following states : AR, AL, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, NM, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY.
Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
POSITION DESCRIPTION :
Reporting to the Associate Vice Chancellor, Student Financial Services the Student Account Specialist is responsible for completing key financial functions in the Student Accounts Office, such as posting and reconciliation of student account receivables, third-party billing and invoicing, Federal Student Aid disbursements / refunds, student payment plans, student outreach to ensure remittance of tuition payments, student account collection and write offs.
KEY JOB RESPONSIBILITIES :
70% - Technical Expertise
- Monitor and reconcile student payment plans each start
- Assist past due students with payment plan options
- Student account collections
- Review and determine student account placements for outside collections
- Process monthly collection payments and reconcile student accounts
- Responsible for coordination and billing of student and third-party accounts, including VA benefit certifications, to ensure timely payment of student account balances
- Complete financial aid transactional processes such as disbursements, credit balance refunds and VA benefit adjustments
- Ensure all cash and student accounts receivable activities are processed and recorded timely and accurately
- Ensure compliance with federal, state, and accrediting agency regulations pertaining to student enrollment, Federal Student Aid, Veterans Administration and Department of Defense benefit eligibility
- Other duties as assigned
25% - Stakeholder Communication & Collaboration
5% - Continuous Learning and Development
Qualifications : EDUCATION :
WORK EXPERIENCE :
SKILLS :
University of Arkansas Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring, or modifying equipment, adjusting training materials, adjusting employment policies, and the like.
Additional Information :
Salary Information :
Commensurate with education and experience
Required Documents to Apply :
Proof of Veteran Status, Resume
Optional Documents :
Special Instructions to Applicants :
Recruitment Contact Information :
Jenny Seifert, Recruiter,
Pre-employment Screening Requirements :
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and / or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity :
Frequent Physical Activity :
Occasional Physical Activity :
Benefits Eligible :