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Service desk manager Jobs in Pasadena, CA
- Promoted
Security Front Desk Customer Service
Defense International CorporationLos Angeles, CA, United StatesService Desk Manager
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Defense International CorporationLos Angeles, CA, United States- Full-time
- Part-time
Defense International Inc. is the region's largest concierge and security firm with operations servicing luxury residential communities, resorts / hotels, and corporate wellness facilities. We are looking for a professional Front Desk Receptionist to protect our premises, assets, and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe, and report.
Defense International is seeking a Front Desk Receptionist
SHIFTS : MORNING, SWING, GRAVEYARD (AVAILABLE)
MUST WORK WEEKENDS NO EXCEPTIONS
TYPE : FULL-TIME & PART-TIME
LOCATIONS : MULTIPLE SITES THROUGHOUT THE LOS ANGELES AREA
QUALIFICATIONS / REQUIREMENTS :
- MUST have previous customer service experience
- MUST _ be able to work on the weekends
- Be at least 18 years of age
- Possess a high school diploma or equivalent
- 3 years of verifiable experience with customer service or security
- Possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner
- As a condition of employment, the employee must complete a background investigation by all federal, state, and local laws
- Display exceptional customer service and communication skills
- Have intermediate computer skills to operate innovative, wireless technology at client-specific sites
- Ability to handle crises at the client site, calmly and efficiently
- Maintain front desk phone system to include answering incoming calls, responding to caller inquiries, directing calls as appropriate, and taking and giving accurate messages
- Greet and direct visitors as appropriate based on the purpose of their visit
- Demonstrated outstanding organizational skills required and ability to accurately maintain and organize large volumes of paperwork
Able to :
APPLY NOW!
Job Type : Full-time
Pay : $18.00 - $20.00 per hour
Schedule :
Application Question(s) :
Education :
Experience :
Work Location : In person