Service delivery manager Jobs in Orlando, FL
Last updated: 2 days ago
If you enjoy wearing many hats,.Senior Service Delivery Manager.This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject ma...Show moreLast updated: 30+ days ago
Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can ac...Show moreLast updated: 30+ days ago
Are you an experienced Electrical Service professional looking for an exciting new opportunity? Super Fast Electric is currently seeking a highly motivated and skilled individual to join our team a...Show moreLast updated: 2 days ago
The service manager will operate the service department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales ob...Show moreLast updated: 17 days ago
We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience.
The Service Manager is passionate about providing Guests with ...Show moreLast updated: 30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES.Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific acti...Show moreLast updated: 30+ days ago
With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators.We operate in an environment where flexibility and a willingness to take on new r...Show moreLast updated: 30+ days ago
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them.In addition to having a positive impact on the people and communities we serve, asso...Show moreLast updated: 30+ days ago
The Service Delivery Consultant is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meani...Show moreLast updated: 30+ days ago
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.Partner with the best in the heavy-duty industry and apply today!.
The Service Manager is responsibl...Show moreLast updated: 30+ days ago
Orlando, FL who will utilize prior management experience to synchronize daily operations of the service department.This individual will establish and enforce exceptional customer service standards ...Show moreLast updated: 30+ days ago
Senior Service Delivery Manager
TD SYNNEXRemote FL, USRemote
Full-time
Sr. Project Manager - Service Delivery
Omnicell, IncOrlando, FL, United StatesFull-time
- Promoted
Electrical Service Manager
Super Fast ElectricAltamonte Springs, FL, US$70,000.00–$100,000.00 yearly
Full-time
Service Manager
Nexus Logistics GRPOrlando, Florida, United StatesFull-time
Service Manager
Integra PersonnelOrlando, FL The service manager will operate the service department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales ob...Show moreLast updated: 30+ days ago
Service Delivery Manager
HCLTechFlorida , USA Service Delivery ManagerService Delivery Manager is accountable for managing service delivery of client account and promoting new business growth continuous improvement of productivity, service qua...Show moreLast updated: 30+ days ago
Service Manager
The Miner CorporationOrlando, FL Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country.
OnPoint Group is a fast-paced and ever-changing compan...Show moreLast updated: 30+ days ago
Service Manager
PopeyesOrlando, FL, USFull-time
Service Delivery Manager
TruistOrlando, FLFull-time
Service Manager
Easley Resource GroupOrlando, FL, US The service manager will operate the service department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales ob...Show moreLast updated: 30+ days ago
Service Delivery Manager
KaseyaOrlando, Florida, United States Service Delivery Manager – Help Desk Services.Are you ready to make an impact?.We are looking for a Service Delivery Manager (SDM) to support our Help Desk Services team with a strong focus on deli...Show moreLast updated: 30+ days ago
Resort Technology Service Delivery Manager
LatitudeOrlando, FL Job Title : Resort Technology Service Delivery Manager.The Resort Technology Service Delivery Manager is responsible for overseeing the delivery and performance of IT services within the resort.This...Show moreLast updated: 30+ days ago
- Promoted
Service Sales Manager
Nixon Power ServicesOrlando, FL, USFull-time
IT Service Delivery Manager
Florida Cancer SpecialistsFloridaRemote
Full-time
- Promoted
SERVICE DELIVERY CONSULTANT - REMOTE
VXI Global SolutionsFL, United StatesRemote
Service Manager
FleetPrideOrlando FDXFull-time
- Promoted
IT Service Delivery Analyst
REV Group IncWinter Park, FL, United States REV-O is the manufacturer of two industry-leading ambulance brands that build Type 1, Type 2, Type 3, and medium-duty models : Road Rescue & Wheeled Coach.
With a legacy and passion to deliver missio...Show moreLast updated: 7 days ago
- Promoted
IT Service Delivery Analyst
REV Ambulance Group Orlando Inc.Winter Park, FL, United States REV-O is the manufacturer of two industry-leading ambulance brands that build Type 1, Type 2, Type 3, and medium-duty models : Road Rescue & Wheeled Coach.
With a legacy and passion to deliver missio...Show moreLast updated: 7 days ago
Service Manager
DH PaceOrlando, FL, USFull-time
Senior Service Delivery Manager
TD SYNNEXRemote FL, US30+ days ago
Job type
- Full-time
- Remote
Job description10+ years relevant experience with comprehensive understanding of customer agreements and program requirements Identifies root causes and leads issue resolution with minimal supervision. Manages program documentation, reporting, and service level tracking Collaborates with clients and internal teams for continuous improvement Oversees financial management and compliance with governance and regulatory requirements Manages scope changes and ensures adherence to change control processes Excellent communication skills for presentations and facilitating group interactions Strong problem-solving ability and decision-making skills Demonstrates leadership, adaptability, and organizational skillsWillingness to travel and interact effectively across diverse identities. Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
About the role
If you enjoy wearing many hats, Senior Service Delivery Manager might be your niche! This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject matter expert, and customer advocate. This role is responsible for the execution of client programs and opportunities once awarded. Working closely with sales and the global project management office (GPMO), the Senior Service Delivery Manager leads the knowledge transfer of the program requirements, financial model and goals as negotiated in the contract(s), master service agreement(s) and statement of works. In alignment with the customer, the Senior Service Delivery Manager defines the processes and, implements the program framework utilizing project / program planning tools, financial and workload forecasting methods and, internal coordination with other departments and the execution of the program. This role is responsible for communicating the program status and raising issues / challenges to management and supporting departments.
What you'll do
- Manage the customer expectations and serve as the escalation point for the customer
- Identify continuous improvement opportunities post-implementation
- Owns the overall relationship with the assigned customers, customer satisfaction, program(s) profitability, while adhering to contract requirements and service levels
- Owns the overall customer relationship for one or more of Shyft’s largest customers and / or business global account and all associated programs and has overall ownership for the customer profitability
- Primary day to day interaction and contact with the customer who has responsibility for implementation and ongoing management of the customer program (25%)
- Understand and execute to all contracts, master services agreement(s) and statements of work (35%)
- Track and meet customer program profitability goals (30%)
- Monitor and report adherence to contracted SLA’s (10%)
- Manage two additional team members.
What we're looking for
Working Conditions
Consistent non-standard work or overtime as business requires.
On-call availability required as necessary.
Professional, office environment.
Remote / Work-from-home.
Frequent Travel Required (25-50%).
What’s In It For You?