Scheduling coordinator Jobs in Arvada, CO

Job Description

Job Description

Description : Who we are :

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare—we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we offer comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—across our 13 clinics in the Denver Metro area.

With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives—including your own— STRIDE is the place for you.

General Purpose :

Essential Duties / Position Responsibilities :

• Designing processes and tools to reach out to patient populations overdue for preventative health services via recall lists, waitlist and other resources that are available.
• Work with patients in person, via telephone, and other communication methods on improving their overall wellness and schedule necessary appointments.
• Utilize EHR (Epic) and other data systems to retrieve and / or input patient demographics and health data.
• Schedules and cancels appointments according to preset scheduling guidelines.
• Document appropriate communication in patient charts after each phone encounters.
• Offers the patient guidance and education related to their specific needs.
• Connects patients to resources within STRIDE and the community to address identified health concerns.
• Provides timely documentation and required reports for all population health management activities
• Contributes to population health efforts including targeted outreach and scheduling of patients based on specific criteria such as the presence of a chronic condition, wellness visit due, preventative health needs, recent emergency department or hospital visit, or at provider / organization request.
• Follows departmental standard workflows.
• Supports quality improvement activities including those informed by external partners, payors, accreditors, and regulators as assigned.
• Demonstrates professional behavior with the public, patients, and peers at all times
• Registers, check-in, and checks-out patients for all services
• Maintains charts, and ensures Health Insurance Portability and Accountability Act (HIPPA) and OSHA compliance while demonstrating understanding of regulation
• Collects and uploads all necessary documentation and consents
• Promptly and accurately updates patient records including financial and demographic information
• Promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointments accordingly
• Collects copayment and account balances at time of service
• Acts as liaison between patients and Billing Department regarding charges, payments, and insurance
• Contacts patients to follow up on no-shows and reschedule appointment
• Ensures all schedules are filled and maintained
• Completes all other duties as assigned

Requirements : What you bring :

Values

Integrity : Doing the right thing even when no one is watching.

Compassion : Meeting patients where they are with empathy.

Accountability : Following through on our commitments.

Respect : Valuing human dignity.

Excellence : Embracing a growth mindset and striving for continuous improvement.

Education and Experience :

Skills & Expertise

Work Schedule

Monday - Friday, 40 hours a week

We offer a competitive hourly range of $20.21 - $25.00 depending on your experience.

This range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training.

Why STRIDE?

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including :

STRIDE conducts background checks, including criminal history, education, license and certification.

STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

Health and Safety Commitment :

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.

Application submission closing date : 02 / 10 / 2025