Job DescriptionJob DescriptionDescription : .Chalmers Ford is one of the leading Ford Dealership in New Mexico.We are hiring a talented Technical Support Specialist professional to join our team.If y...Show moreLast updated: 4 days ago
Promoted
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Full-time
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Promoted
Court Security Specialist
Forward March IncBernalillo, NM, United States
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Safety Manager
Corbins ElectricRio Rancho, NM, US
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Promoted
Specialist Field Marketing
Red BullAlbuquerque, New Mexico, USA
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Promoted
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Remote
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SAFETY SPECIALIST I / II
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$24.41–$37.98 hourly
Quick Apply
JOB POSITION #26 : SAFETY SPECIALIST I / II.Safety Specialist I - K Non-Exempt Safety Specialist I - $22.Safety Specialist II - L Non-Exempt Safety Specialist II - $24.
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Promoted
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Permanent +1
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Remote
Full-time
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ToGo Specialist
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Technical Support Specialist
ZipRecruiterRio Rancho, NM, United States
4 days ago
Job description
Job DescriptionJob DescriptionDescription :
Chalmers Ford is one of the leading Ford Dealership in New Mexico. We are hiring a talented Technical Support Specialist professional to join our team. If you're excited to be part of a winning team, Chalmers Ford is a great place to grow your career. You'll be glad you applied to Chalmers Ford
Requirements :
Install and configure computer systems and applications within the company
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Actively update, maintain and monitor all aspects of computer networks
Resolve technical issues related to network interruptions
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Maintain a working log detailed all required system updates, as well as the date of completion
Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Assist management in creating training materials pertaining to computer troubleshooting and usage
Coordinate with network and phone vendors
Reynolds and Reynolds DMS software experience is
Qualifications for Technical Support Specialist
A bachelor's degree in computer science or related technology field is
Industry-specific certification in relevant computer or software may be required
1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Comfortable working in and assisting others in the company
Accept constructive criticism and customer feedback regarding their experience with software or IT services
Extensive experience working with different operating systems including Windows and Mac OS
Professional written and interpersonal skills are essential when communicating with customers and clients
Ability to prioritize and manage several milestones and projects efficiently