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Patient access specialist Jobs in Jackson, MS

Last updated: 1 day ago
  • Promoted
PATIENT ACCESS AND EXPERIENCE MANAGER

PATIENT ACCESS AND EXPERIENCE MANAGER

Mississippi Sports MedicineJackson, MS, US
Full-time
This is a management level position responsible for the customer experience as it relates to each touch point across the patient experience with Mississippi Sports Medicine.The position will aggres...Show moreLast updated: 4 days ago
  • Promoted
Patient Care Technician

Patient Care Technician

American Renal AssociatesJackson, MS, United States
$23.00–$28.00 hourly
Full-time
Dialysis Patient Care TechnicianOur Patient Care Technicians provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as END Stage Renal...Show moreLast updated: 1 day ago
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Patient Care Technician - PCT

Patient Care Technician - PCT

Fresenius Medical CareJackson, MS, United States
Full-time
PURPOSE AND SCOPE : Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance wit...Show moreLast updated: 1 day ago
Patient Services Supervisor - UMMC

Patient Services Supervisor - UMMC

AramarkJackson, MS, US
Full-time
Time to step up your career! This is your moment to shine and lead the way for others too.University of Mississippi Medical Center. Alongside a manager who will help coordinate and lead operations, ...Show moreLast updated: 2 days ago
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Patient Access Data Integrity Specialist I - Offsite Locations

Patient Access Data Integrity Specialist I - Offsite Locations

University of Mississippi Medical CenterJackson, MS, United States
Thank you for your interest in career opportunities with the University of Mississippi Medical Center.Please review the following instructions prior to submitting your job application : .Provide all ...Show moreLast updated: 15 days ago
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Patient Care Technician

Patient Care Technician

DaVita Inc.Jackson, MS, United States
Full-time
Raymond Rd, Jackson, Mississippi, 39204, United States of AmericaDaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional...Show moreLast updated: 30+ days ago
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Director, Pricing and Contracting - Market Access

Director, Pricing and Contracting - Market Access

Sumitomo PharmaJackson, MS, United States
$165,800.00–$207,300.00 yearly
Full-time
Sumitomo Pharma Director, Pricing and Contracting – Market Access in Jackson, Mississippi Job OverviewWe are currently seeking a dynamic, highly motivated, and experienced individual for the positi...Show moreLast updated: 19 days ago
Patient Care Technician

Patient Care Technician

TRC Total Renal Care IncSouth Jackson Dialysis
Full-time
Harts Bridge Rd, Jackson, Tennessee, 383017512, United States of America.DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exc...Show moreLast updated: 30+ days ago
Patient Coordinator (Bilingual)

Patient Coordinator (Bilingual)

BenevisJackson, Mississippi, US
Overview Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that ever...Show moreLast updated: 30+ days ago
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Patient Care Coordinator Non-Clinical

Patient Care Coordinator Non-Clinical

Gentiva HospiceFlowood, MS, United States
Full-time
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, ...Show moreLast updated: 4 days ago
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Patient Access Data Integrity Specialist I

Patient Access Data Integrity Specialist I

Healthier Mississippi PeopleJackson, MS, United States
Full-time
To perform timely and accurate patient throughput functions such as financial screening including utilizing systems and other means to verify eligibility, benefits, and medical necessity, obtaining...Show moreLast updated: 19 days ago
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Patient Service Technician (PST)

Patient Service Technician (PST)

Viemed Healthcare Inc.Jackson, MS, United States
Essential Duties and Responsibilities : • Drive for a significant portion of the day with frequent stops to perform deliveries / set-ups, service and maintenance, pick-ups, and exchange orders; coordin...Show moreLast updated: 30+ days ago
Patient Relations Analyst

Patient Relations Analyst

Oak Street HealthJackson, Mississippi
Full-time
The purpose of the Patient Relations Manager at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to ...Show moreLast updated: 10 days ago
Patient Care Technician - PCT

Patient Care Technician - PCT

Fresenius Medical Care Holdings, Inc.Jackson, US
Full-time
PURPOSE AND SCOPE : Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordan...Show moreLast updated: 14 days ago
Patient Access Representative 1 - Hospital

Patient Access Representative 1 - Hospital

Franciscan Missionaries of Our Lady Health SystemJackson, MS, United States
The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response pat...Show moreLast updated: 30+ days ago
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Patient Care Coordinator - Richland

Patient Care Coordinator - Richland

Upstream Rehabilitation , Inc.Richland, MS, United States
Full-time
Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Richland, MS. Are you looking for a position in a growing organizati...Show moreLast updated: 4 days ago
Patient Transportation Coordinator

Patient Transportation Coordinator

Singing River Health SystemMS, US
The Patient Transportation Coordinator oversees the day to day operations of the Patient Transportation Department and ensures efficient operation. He / She is responsible for the management of all Pa...Show moreLast updated: 11 days ago
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Patient Access Representative

Patient Access Representative

VirtualVocationsJackson, Mississippi, United States
Full-time
A company is looking for a Multi-Patient Task List Agent for a national remote position.Key Responsibilities : Process patient orders for admissions, transfers, and discharges while maintaining commu...Show moreLast updated: 1 day ago
  • Promoted
Patient Care Technician - PCT

Patient Care Technician - PCT

Fresenius Medical Care North AmericaJackson, MS, United States
Full-time
PURPOSE • • • •AND • • • •SCOPE : • •Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in ...Show moreLast updated: 30+ days ago
PATIENT ACCESS AND EXPERIENCE MANAGER

PATIENT ACCESS AND EXPERIENCE MANAGER

Mississippi Sports MedicineJackson, MS, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

This is a management level position responsible for the customer experience as it relates to each touch point across the patient experience with Mississippi Sports Medicine. The position will aggressively work to improve all aspects of workflow, patient interfacing, and how patients are acquired into the facility. The position also calls for direct supervision and oversight of front-end reception, check in / out attendants, physical therapy reception, and call center personnel.

EXPERIENCE / EDUCATIONAL REQUIREMENTS :

Education :

Four-year college degree required

Experience :

  • A minimum of (3) years in the health care customer experience space including process improvement and managing
  • Experience in a supervisory role managing employees
  • Experience in customer experience management required
  • Strong understanding of health care economics, health insurance products, and industry regulations
  • Marketing experience preferred
  • Health payer experience preferred

ESSENTIAL FUNCTIONS :

The candidate for this position will be expected to exhibit these competencies or the ability to reach competency achievement within a specified time. Additional essential functions may be identified and included as needed. The essential functions include, but are not limited to, the following :

  • Interface with physicians and work as physician liaison
  • Supervise check / in / out staff and telephone system staff (30+ employees) while creating an environment of accountability
  • Supervise schedules in clinic EHR system
  • Oversee daily operations of the practices 3 main locations as well as its other satellite locations
  • Create and manage an accurate way to keep up with referrals into the clinic
  • Collaborate with surgical center physician scheduler to assist with schedules, when necessary
  • Manage on-call schedule
  • Consults disseminated to request physician or on-call physician
  • Assist with onboarding of on-call procedures for new incoming fellows
  • Collaborate with on-call service to provide on-call details
  • Coordinate Saturday clinics and urgent care staff
  • Handle work-ins for physicians’ clinics as needed
  • Attend and contribute to monthly manager and compliance meetings for practice
  • Attend monthly MS Baptist Medical Center management meetings
  • Assist with design and implementation of office policies and procedures for check in, triage, and scheduling departments
  • Interact with senior leadership in a proactive way to promote a successful culture within the scheduling department
  • Assist Director of Outreach with outside public relations endeavors
  • Systematically record all paperwork for patient care and medical compliance
  • Create analytics around the departments to ensure best in class service
  • Objectively manage the quality control of data being entered into the system
  • Attend to referrals on Next Doc when needed
  • Complete clinics nightly bank deposit, when necessary
  • Step in to answer calls and schedule patient appointments, when necessary
  • Provide miscellaneous reports to administration as it pertains to the department
  • ESSENTIAL COMPETENCIES :

  • Possess extensive customer service experience in the health care space
  • Collaborate with administration to execute company wide and departmental strategies
  • Strong business acumen with the ability to direct and influence change
  • Ability to build trust through open and interactive communication
  • Empower others to impact change
  • Advocate for change where necessary, not settling for the way things have always been done
  • Have a sense of intuitiveness, knowing and understanding when things can be changed for the better
  • Ability to train others