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Patient access specialist Jobs in Jackson, MS
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PATIENT ACCESS AND EXPERIENCE MANAGER
Mississippi Sports MedicineJackson, MS, US- Promoted
Patient Care Technician
American Renal AssociatesJackson, MS, United States- Promoted
Patient Care Technician - PCT
Fresenius Medical CareJackson, MS, United StatesPatient Services Supervisor - UMMC
AramarkJackson, MS, US- Promoted
Patient Access Data Integrity Specialist I - Offsite Locations
University of Mississippi Medical CenterJackson, MS, United States- Promoted
Patient Care Technician
DaVita Inc.Jackson, MS, United States- Promoted
Director, Pricing and Contracting - Market Access
Sumitomo PharmaJackson, MS, United StatesPatient Care Technician
TRC Total Renal Care IncSouth Jackson DialysisPatient Coordinator (Bilingual)
BenevisJackson, Mississippi, US- Promoted
Patient Care Coordinator Non-Clinical
Gentiva HospiceFlowood, MS, United States- Promoted
Patient Access Data Integrity Specialist I
Healthier Mississippi PeopleJackson, MS, United States- Promoted
Patient Service Technician (PST)
Viemed Healthcare Inc.Jackson, MS, United StatesPatient Relations Analyst
Oak Street HealthJackson, MississippiPatient Care Technician - PCT
Fresenius Medical Care Holdings, Inc.Jackson, USPatient Access Representative 1 - Hospital
Franciscan Missionaries of Our Lady Health SystemJackson, MS, United States- Promoted
Patient Care Coordinator - Richland
Upstream Rehabilitation , Inc.Richland, MS, United StatesPatient Transportation Coordinator
Singing River Health SystemMS, US- Promoted
Patient Access Representative
VirtualVocationsJackson, Mississippi, United States- Promoted
Patient Care Technician - PCT
Fresenius Medical Care North AmericaJackson, MS, United StatesPATIENT ACCESS AND EXPERIENCE MANAGER
Mississippi Sports MedicineJackson, MS, US- Full-time
Job Description
Job Description
This is a management level position responsible for the customer experience as it relates to each touch point across the patient experience with Mississippi Sports Medicine. The position will aggressively work to improve all aspects of workflow, patient interfacing, and how patients are acquired into the facility. The position also calls for direct supervision and oversight of front-end reception, check in / out attendants, physical therapy reception, and call center personnel.
EXPERIENCE / EDUCATIONAL REQUIREMENTS :
Education :
Four-year college degree required
Experience :
- A minimum of (3) years in the health care customer experience space including process improvement and managing
- Experience in a supervisory role managing employees
- Experience in customer experience management required
- Strong understanding of health care economics, health insurance products, and industry regulations
- Marketing experience preferred
- Health payer experience preferred
ESSENTIAL FUNCTIONS :
The candidate for this position will be expected to exhibit these competencies or the ability to reach competency achievement within a specified time. Additional essential functions may be identified and included as needed. The essential functions include, but are not limited to, the following :
ESSENTIAL COMPETENCIES :