Office technician Jobs in Colorado Springs, CO
- Promoted
In-Office Service Desk Technician
California CasualtyColorado Springs, CO, United States- Promoted
Office Services Associate
Williams Lea Group LimitedColorado Springs, CO, United States
Clerk, Operations Office
ID LogisticsColorado Springs, CO
Medical Front Office Staff
BRIGHT FUTURES PSYCHIATRY LLCColorado Springs, CO, US- Promoted
RN Medical Office - Cardiology
UCHealthColorado Springs, CO, United States- Promoted
Receptionist / Office Assistant
LMI Consulting, LLCColorado Springs, CO, United States
Office Receptionist
Serenity HealthcareColorado Springs, CO, US
Front Office Manager
Garden of the Gods Resort and ClubColorado Springs, CO, USA
Othello Office Manager
Washington State UniversityAdams County
Dental Office Manager
Peak Dental ServicesColorado Springs, CO
Dental Front Office
Comfort Dental - Citadel CrossingColorado Springs, CO, US
Office Coordinator / CSR
The Glass Guru of Colorado SpringsColorado Springs, CO, US
Office Manager
Aa Accurate & Affordable StripingColorado Springs, CO, US
Office Supervisor
Liberty Tax ServiceColorado Springs, CO- New!
Construction Office Manager
GpacManitou Springs, Colorado, United States
Office Administrator
Vasquez Law Firm,PLLCRemote, CO- Promoted
Office Clerk, Part-Time
Midwest Motor Express, Inc.Colorado Springs, CO, United States
Medical Office Receptionist
LifeStance HealthColorado Springs, CO, US
Medical Office Admin
Hanger ClinicColorado Springs, ColoradoIn-Office Service Desk Technician
California CasualtyColorado Springs, CO, United States- Full-time
An Unwavering Commitment…
At California Casualty, a career means more. In fact, “doing more” is what makes us “us”. Serving only firefighters, law enforcement, nurses and educators, we have developed a robust understanding of the unique challenges and risks these extraordinary individuals face. We strive to provide them with the peace of mind they deserve through adequate home and auto insurance protection. To deliver upon this unwavering commitment, it takes a team of caring and dedicated individuals that truly have a heart for the work these American Heroes do, holding together and strengthening our communities on a daily basis.
If this is a mission that speaks to you, our Service Desk Technician I opening just might be your chance to get more out of your career. Beyond our tight knit family-owned culture and longevity as a “customer-first” insurer, a career at California Casualty ensures you can leave work everyday knowing your efforts are making a direct impact on the financial security of those who deserve it most.
From providing technical assistance and support to internal users, to ensuring the smooth operation of our computer systems, software, and hardware, your efforts will ensure California Casualty is there for American Heroes in their time of need, just as they are there for us in ours!
Your Role Explained.
Roles and responsibilities of the Service Desk Technician I position include…
- Service Desk Support : Diagnoses and resolves basic hardware and software issues. Troubleshoots low complexity network and connectivity problems. Assists users with account setup, password resets, and access-related issues. Utilizes remote support tools to assist users located offsite. Provides guidance on remote connectivity and virtual collaboration tools. Monitors system performance and report issues to the IT team. Ensures tickets are closed within specified timeframes per established service level agreements. Escalates complex problems to the appropriate IT teams when necessary.
- Hardware / Software Deployment : Assists with installing, configuring, and upgrading hardware and software as needed. Collaborates with other IT teams on the implementation of new technologies.
- Linux Administration : Administers Linux-based servers and troubleshoot Linux-related issues.
- Documentation : Maintains accurate and up-to-date documentation of support activities, solutions, and configurations.
- Training : Assists with facilitating training sessions for users on basic hardware and software usage.
What We’re Looking For.
To ensure success within this role, we are looking for a candidate with the following skillsets and experience…
Minimum Requirements
Preferred Education, Experience, & Certifications
Depending upon experience, this position can be filled at either the Service Desk Technician I , Service Desk Technician II or Senior Service Desk Technical level.
This position is fully in-office at our Colorado Springs Service Center.
The pay range for the Service Desk Technician I position is $25.55 - $36.72 per hour, and $30.23 - $44.98 for the Service Desk Technician II position, and $35.92-49.91 per hour for the Senior Service Desk Technician position; however, base pay offered may vary depending on job-related knowledge, skills and experience. The company also offers a full range of medical, financial and other benefits, including eligibility for the company’s performance sharing plan and paid time off such as holidays, vacation, sick and personal holidays.
California Casualty is an Equal Opportunity Employer