Office nurse Jobs in Boise, ID

Title : Office Specialist 2. | Start Date : Monday / Wed Next week.

Office Timings : M-F 8am – 5pm at our downtown Boise location (450 W. State St., Boise, ID 83702).

Experience : 1-2 years of exp will suffice.

DEPARTMENT OF HEALTH AND WELFARE

Job Description

DOMAIN 1 : CERTIFICATE ORDER FULFILLMENT

Yes / No

Review requests to determine if customers are eligible to receive certificates. This may require researching a variety of sources to resolve problems including :

• Comparing signatures on identification to signatures on request forms to determine if the person who signed is the same person on the ID.
• Searching Bureau certificate information and certificates from other jurisdictions to establish proof of relationship

Conduct searches for certificates and orders on Bureau computer systems. Carefully compare the information provided by the customer to the information in the system and investigate discrepancies before the product goes out to the customer.

Print and seal certified copies of requested certificates and attachments, match them with the proper receipt and ensure they are mailed to the correct address provided by the requestor.

Be able to file and retrieve physical and scanned order information

Facilitate transfer of requests for Apostille to the Idaho Secretary of State

DOMAIN 2 : MAIL AND PAYMENT PROCESSING

Yes / No

Determines correspondence distribution action, sorts, counts, and delivers to appropriate area.

Determines if monetary instruments received are adequate for deposit.

Input's payment data on computerized system and ensures its accuracy.

Balancing materials are turned in at the end of your shift, ready for balancing the next day.

Searches computer indexes to locate records and customer orders.

Scans paper documents and verifies that scanned documents are clear and legible. Makes copies of paperwork and distributes as needed.

DOMAIN 3 : FILING

Yes / No

Uses alphabetical, date and numerical systems to organize paper and electronic correspondence documents.

Updates filing systems, and storage systems for documents as needed.

DOMAIN 4 : MISCELLANEOUS

Yes / No

Resend Certificates that have not been received by customers.

Maintain confidentiality of Idaho Vital Records information as outlined in Idaho Code §39-270 and IDAPA 16.05.01 (11).

Be able to accurately monitor, identify and correct data errors in the Bureau’s computerized systems.

Be able to explain Idaho law and rule as it applies to the Vital Records program to customers, agencies, and co-workers.

Use PDF software to manage certificate orders.

Other duties as assigned