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IT Analyst
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Quanta ServicesCaldwell, ID, United StatesAbout Us
A fully owned subsidiary of Quanta Services, Inc. (NYSE : PWR), Probst Electric Inc. is one of North America's premier utility construction companies. Probst Electric has offices in Heber City, Provo, and Salt Lake City, Utah; Caldwell and Rupert, Idaho. Probst Electric has successfully completed projects all over the United States and Canada.
Probst Electric specializes in high-voltage transmission line construction, design-build, and maintenance services for public and private sector utilities. Our construction specialties include transmission, distribution, drilling, underground, and renewables.
Probst Electric offers competitive wages and a comprehensive benefits package, including medical, dental, vision, and 401k. We are an Equal Opportunity Employer and participate in E-Verify.
About this Role
Probst Electric is looking for a qualified and energetic individual to join our I.T. Department at our Caldwell Idaho location, who will be a complement to the company and its culture.
What You'll Do
Provide technical assistance and troubleshooting for users to resolve computer, software, network, printing, and mobile device related issues in person, over the telephone, or remotely with remote assistance applications.
Provide individual and group orientation training of technology equipment, along with department driven projects and initiatives where applicable upon request.
Assist in maintaining the effective operations of the Information Technology (IT) Department.
Administration of desktop computers, printers, VOIP phones and mobile devices.
Assist with IT projects including system updates, upgrades, migrations, and outages.
Maintain current and accurate inventory of IT assets, and resources.
Troubleshoot all technology issues. Maintain issue log and / or list of required repairs and maintenance procedures.
Prepare and install workstations, connect, and set up hardware, load all required software, create / provide network accounts and passwords as required.
Monitor and enforce security of all technology.
Assist with the design and implementation of I.T. policies and procedures for managing computer systems and operations based on corporate guidelines / control framework.
Administration of servers, desktop computers, printers, desk and cellular phones, and tablets.
Provide technical support for connectivity of systems / network requirements, and other shared services.
Maintains and tests local and offsite backups of all servers.
Be able to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
Lifting of computer equipment, supplies, and materials.
Some travel will be required; Need to be available for overnight / s to company offices and / or job sites.
Some after-hours support may be required.
What You'll Bring
Self-starter who can work independently while supporting the needs of the team.
Excellent oral and written communication skills
Strong organizational skills
Comfortable interacting with all levels of management
Understanding of contractual / regulatory compliance requirements
Knowledge in IT troubleshooting
Demonstrated knowledge of Microsoft Office desktop applications
Demonstrated knowledge of the operating systems – Windows
Understanding of Risk Management Frameworks such as NIST 800–53, ISO 27001, COBIT etc.
Demonstrated knowledge of virtualization, networking, Active Directory, Exchange.
Demonstrated knowledge of NTFS permissions and least privilege practices
Knowledge of PowerShell, SSH, and remote management.
Strong decision-making skills
MCP, MSA, MCSE, MTA, VMware VCP, CompTIA A+, Network+, Security+, ITIL or any other IT related Certifications. (One or more preferred or demonstrated professional experience)
Associate / Bachelors / Diploma in Information Technology or Computer Science related field.
PEI_HP
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and / or gender identity), age, disability, genetic information, veteran status, and / or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status.We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.
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ID2025-7582
CategoryInformation Technology
Position TypeFull-Time Regular
LocationUS-ID-Caldwell
Workplace TypeOn-Site