It support Jobs in Minneapolis, MN
Last updated: 8 hours ago
New Perspective (NP) communities, remote offices, and the corporate office.The Help Desk Support Technician provides support to all NP team members, with a variety of daily issues that require inve...Show moreLast updated: 3 days ago
The Hennepin County Information Technology (IT) department is seeking anIT Service Desk Support Analyst II to join the IT Enterprise Service Desk team.
This position will respond to customers who ar...Show moreLast updated: 22 hours ago
Join Vivie and help us create meaningful impact! As a Senior IT Support Specialist, you’ll provide advanced technical support, troubleshoot complex issues, and ensure smooth operation of our ...Show moreLast updated: 3 days ago
Position OverviewWhite Glove Services delivers tailored solutions to companies that lack the internal resources to handle specific tech-related tasks.
We specialize in managing large volumes of work...Show moreLast updated: 22 hours ago
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials.
What does that mean? Well, we pump peanut butter into you...Show moreLast updated: 30+ days ago
As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives.
Our independence helps us cultivate an e...Show moreLast updated: 7 days ago
This is a FT position working Monday-Friday from 9pm-6am, but we are flexible in our scheduling, and is eligible for TLI's full benefits package that consists of : Medical, dental, vision and life in...Show moreLast updated: 15 days ago
We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe.
In addition to competitive pay and benefit...Show moreLast updated: 30+ days ago
As a key member of the IT Team, the IT User Support Specialist is responsible for keeping users’ workstations updated and performing efficiently to serve our customers, install, maintain, and...Show moreLast updated: 3 days ago
Marmon Foodservice Technologies, Inc.Come join a team where People make the difference!As a part of Marmon Holdings, Inc.
Though you may not know us by name, you’ve most likely enjoyed meals and ref...Show moreLast updated: 30+ days ago
Posting Type Student Position Title STUDENT POSITION : 2024 / 2025 - TECHNICAL SUPPORT SPECIALIST / IT Location Main Campus Department Help Desk (2651) Time of day Regular Business Hours, Evenings If ot...Show moreLast updated: 30+ days ago
A company is looking for an IT Support Analyst (Contractor).Key ResponsibilitiesProvide on-site technical support for hardware, software, and network issuesDeploy, configure, and maintain operating...Show moreLast updated: 19 days ago
Title : IT Service Delivery Technician II (L2 Support).Duration : 06+ Months Contract (Position will convert to full-time).
Shift : 8 am - 5pm local with potential for overtime and weekend work occa...Show moreLast updated: 1 day ago
Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents, requests, and demands.
Analyzing, troubleshooting, designing, and imple...Show moreLast updated: 30+ days ago
We anticipate the application window for this opening will close on - 31 Jan 2025.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare acce...Show moreLast updated: 3 days ago
Minneapolis, MN (onsite / hybrid).Full-time / Direct-hire + Benefits.The IT Manager will oversee daily technology operations and lead a team of IT professionals to deliver reliable technical services a...Show moreLast updated: 8 hours ago
- Promoted
IT Support Analyst
New Perspective Senior Living LLCHopkins, MN, US$55,000.00–$70,000.00 yearly
Full-time +1
- Promoted
- New!
IT Support Analyst II (Internal IT applicants only)
Hennepin County, MNMinneapolis, MN, United States$45,760.00–$65,431.96 yearly
Full-time
- Promoted
Senior IT Support Specialist- Minnetonka
KNWMHopkins, MN, US$31.00–$37.00 hourly
Full-time
- Promoted
- New!
IT Support & Device Preparation Technician
GophermodsMinneapolis, MN, United States$16.00–$21.00 hourly
Full-time
Factory IT Support Supervisor
GracoMinneapolis, Minnesota, USFull-time
- Promoted
IT Project Manager
Ferring PharmaceuticalsRoseville, MN, United States$110,000.00–$120,000.00 yearly
IT Pro 1-User Support
University of MinnesotaTwin Cities A BA / BS degree in a field related to the position; or a combination of related education and work experience in system support and problem resolution to equal four years.
Experience providing techni...Show moreLast updated: 30+ days ago
- Promoted
IT Support Analyst
Dedicated LogisticsSt Paul, MN, United StatesFull-time
AV / IT Sales Support Engineer - (Midwest Zone)
Sony UK Technology CentreWork from Home, MN$63,000.00–$84,000.00 yearly
Remote
Full-time
IT Support
Paramount GlobalMinneapolis, MN, US WCCO-TV / CBS is seeking IT Support for Engineering / Operations.This role spans both traditional IT and broadcast engineering disciplines including : .
Work effectively with both the Manager of Technolog...Show moreLast updated: 30+ days ago
- Promoted
IT - User Support Specialist (in-office)
Crystal DSaint Paul, MN, US$55,000.00–$60,000.00 yearly
Full-time
- Promoted
IT Service Desk / Desktop Support - Spanish
SysMind TechMinneapolis, MN, United States Hardware repair of Laptops (HP & Lenovo) and iPads( standard and Air).Uses installed Unified Endpoint Management and XDR systems to ensure all endpoints have up-to-date patches, backups and A / V sca...Show moreLast updated: 7 days ago
IT Help Desk Support Technician
Marmon Foodservice Technologies, Inc.Brooklyn Park, MNFull-time
Onsite IT Support or Desktop Support Engineer
Axiom TechnologiesMinneapolis, Minnesota, North America Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
STUDENT POSITION : 2024 / 2025 - TECHNICAL SUPPORT SPECIALIST / IT
University of NorthwesternSt. Paul, MNFull-time
- Promoted
IT Support Analyst
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
IT Service Delivery Technician II (L2 Support)
Opusing LLCMinneapolis, MN, United States$21.50–$35.82 hourly
Full-time +1
IT Systems Support Specialist (Minneapolis)
NorthMarq CapitalMinneapolis, MN (Bloomington, MN)Full-time
- Promoted
Senior IT Project Lead - Medical Surgical IT
MedtronicMinneapolis, MN, United States$101,600.00–$152,400.00 yearly
Full-time
- Promoted
- New!
IT Manager
Chelsea Search GroupMinneapolis, MN, United StatesFull-time
IT Support Analyst
New Perspective Senior Living LLCHopkins, MN, US3 days ago
Salary
$55,000.00–$70,000.00 yearly
Job type
- Full-time
- Part-time
Job description2 years of experience working on a technical helpdesk 2 years of experience in software and hardware, troubleshooting laptops, desktops, servers and network equipment Experience with Windows platform and Office 365, including the Microsoft suite of applications Experience with enterprise mobile devices, Apple and Android Experience with firewalls, such as Cisco, Meraki, and SonicWall Experience with remote desktop solutions, such as ConnectWise, Team Viewer, etc. Networked printer experience Associate / Bachelor’s degree or comparable experience in Information Technology. Comfortable delivering support services in both a corporate office environment and on-site in senior living communities. Strong communication and interpersonal skills Enjoy solving issues for team members Ability to prioritize and effectively manage multiple support services tasks Ability to communicate effectively in English, both verbally and in writing Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations Ability to fulfill on-call responsibilities as assigned on a regular, rotation schedule Network administration skills and experience i.e. troubleshooting connectivity Experience with Azure / Active Directory user set-up Experience troubleshooting support issues with outside vendor assistance. Knowledge of HIPAA Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account / Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program Benefits vary by full-time, part-time, and PRN status.
Job Description
Job Description
POSITION SUMMARY
The Help Desk Support Technician provides technical assistance and support related to computers, software, and mobile devices used within New Perspective (NP) communities, remote offices, and the corporate office. The Help Desk Support Technician provides support to all NP team members, with a variety of daily issues that require investigation and resolution. He / she responds to queries, runs diagnostic programs, isolates problems, determines / implements solutions, and performs other technical support tasks as needed. This position will be based in the Minnetonka office. The job will require some travel between offices; the frequency of such travel depends on specific company initiatives and support needs.
SUMMARY OF RESPONSIBILITIES
- Provide phone, email, and remote desktop technical support to team members to resolve hardware and software issues
- Support and troubleshoot workstations, servers, and network-related issues
- Perform systems administration for Office 365 and Microsoft Teams
- Set up and provision new equipment (laptops, desktops, cell phones) and software access, as specified by team member role standards. Participate in inventory management
- Escalate customer issues through the proper channels
- Manage cases according to defined severity and case priorities
- Update cases and communicate with clients daily or as required until issue is closed
- Clearly document support issues and steps performed in NP ticketing system
- Develop competency in supporting community-specific technology. For example, diagnosing issues with nurse call software systems to troubleshoot and escalate as needed to the Help Desk Services Manager and NP technology partners
- Establish and document processes and procedures
Salary
55,000-70,000
REQUIRED QUALIFICATIONS / EXPERIENCE
PREFERRED QUALIFICATIONS / EXPERIENCE
Team Member Benefits & Perks
Why New Perspective Senior Living? A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.
New Perspective is an Equal Opportunity Employer.
INDHRLY