Remote It Jobs in Chandler, AZ
Telecommunication Expense Program Manager - IT
Arizona Official Website of State of ArizonaArizona, US- Promoted
IT Servicing Support Analyst (Remote, USA)
Cascade Financial ServicesChandler, AZ, USSr Data Scientist (IT)
TRC Total Renal Care IncCA or CO RemoteFinancial Consultant I - IT - Remote
501 CSAA Insurance Services, Inc.Arizona, United StatesIT Business Analyst - Remote
DriveTimeTempe, AZ, USIT Administrator - Part Time
eVisitMesa, AZ, USTelecommunication Expense Program Manager - IT
Arizona Official Website of State of ArizonaArizona, US- Remote
Job Summary :
The Arizona Department of Administration (ADOA), Arizona Strategic Enterprise Technology (ASET) division, is seeking an experienced and dynamic "Telecommunication Expense Program Manager - IT" to join our Enterprise Infrastructure and Communications team. In this pivotal role, you will manage several of the State's critical managed services contracts, including Telecommunications Expense Management and AZNET. You’ll leverage your expertise to conduct in-depth audits, perform comprehensive data analytics, oversee accounts receivable (AR) and accounts payable (AP), and deliver exceptional customer support, resolving billing and outstanding contract issues with precision. This is a unique opportunity to make a significant impact on the efficiency and success of state operations!
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties :
- Perform on-going assessment and analysis of the AZNet and TEM program projects using repeatable standards and practices where applicable, but may require defining new approaches. Ensuring all agreed upon service levels and customer requirements are being met. Proactively and routinely identify, mitigate, and report program risks
- Perform on-going invoice approvals, assessment, audits and analysis of cost and benefits of existing TEM billing infrastructure and identify and recommend implementation of creative solutions to ensure accurate and timely billing
- Agency relationship - Communicate with multiple stakeholders, each with different reporting needs and or requirements, scheduling weekly, monthly and quarterly meetings maintaining a high level of organization and prioritization skills
- Responds promptly to customers needs : taking a customer-centric approach to problem solving, solicits customers feedback to improve service and responding to service and assistance requests
Knowledge, Skills & Abilities (KSAs) :
Knowledge of
Skills in :
Ability to :
Selective Preference(s) :
Pre-Employment Requirements :
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply :
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits :
The Arizona Department of Administration offers a comprehensive benefits package to include :
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our
Retirement :