Serve as Tier 1 Help Desk support for ServiceNow applications deployed for our customer.Provides phone, email, and web support to users for applications developed or deployed under this contract.Ex...Show moreLast updated: 3 days ago
Promoted
Design Director
Ensis CorpCA, United States
$120,000.00–$160,000.00 yearly
Full-time +1
This range is provided by Ensis Corp.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Director of Design – Architecture.Our client, a top OC arch...Show moreLast updated: 3 days ago
Promoted
IT Technician
DT Professional ServicesNorco, CA, United States
$32.00 hourly
Full-time
DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! You will be responsible for providing technical support and assistance to our employees and ...Show moreLast updated: 1 day ago
Promoted
IT Helpdesk Analyst
IT (Tech) Akash ManagementPomona, CA, US
Full-time
LEVEL 2 IT HELPDESK ANALYST .Respond to support requests via phone, online ticket management system, email, MS Teams, and in person as needed.
Troubleshoot and resolve issues related to restaur...Show moreLast updated: 3 days ago
Promoted
Branch Director
Robert HalfOntario, CA, United States
Full-time
Industry : Depends on Practice Group.Practice Director for our technology practice group in the Ontario market.Motivates and provides direction to all branch employees.
The Branch Director is respons...Show moreLast updated: 9 days ago
Promoted
Sales Director
IC Resourcescalifornia, CA, United States
Full-time
I’m seeking a Sales Director to join an innovative SME specializing in low-power wireless connectivity solutions.The company designs cutting-edge semiconductor products that enable seamless communi...Show moreLast updated: 4 days ago
Promoted
HR Director
Aspire BakeriesOntario, CA, United States
$130,000.00–$170,000.00 yearly
Full-time
Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods.Formed from leading bakery companies, its innovative food portfolio includes breads, ar...Show moreLast updated: 16 days ago
IT Specialist
Computer ConceptsSan Dimas, California, United States
$50,000.00–$85,000.00 yearly
Full-time
Quick Apply
Talented Systems Administrators and L2 / L3 Technicians Wanted for a Growing Team!.Are you passionate about new challenges and eager to expand your technical skills in a dynamic environment? We're lo...Show moreLast updated: 30+ days ago
CC&B IT Lead
EsselPomona, CA, US
$140,000.00–$160,000.00 yearly
Full-time
Quick Apply
CC&B IT Lead - Join our team at Essel!.As the CC&B IT Lead, you will be responsible for managing and supporting the Customer Care and Billing (CC&B) system.
This system plays a critical ...Show moreLast updated: 30+ days ago
IT Support Specialist
1st Commercial Realty Group Inc.Upland, CA, US
$21.63–$26.44 hourly
Quick Apply
JOB TITLE : IT SUPPORT SPECIALIST JOB CLASSIFICATION : Hourly LOCATION : Upland, CA REPORTS TO : Operations Manager SUPERVISES : None TRAVEL : Required Position Summary : The Information Technology Specia...Show moreLast updated: 19 days ago
Promoted
IT Field Technician
Right Click IncOntario, CA, US
Full-time
Currently Accepting Applications for IT Field Technician in Riverside County • •.Join a dynamic, high-achieving, and diverse team!.
At Right Click, we're dedicated to creating a workplace where ou...Show moreLast updated: 3 days ago
IT Specialist
Mantek SolutionsClaremont, California, United States
JPC - 6892 - IT Specialist [Claremont, CA, 9171.California, United States | Posted - 2023-05-25 IT Specialist $27.Client requires the COVID-19 vaccination as a condition of employment.New employees...Show moreLast updated: 30+ days ago
Promoted
IT Audit Manager
Citizens Business BankOntario, CA, United States
$104,061.00–$150,888.00 yearly
Exact compensation may vary based on skills, experience and / or education, and location.This position is also eligible for an annual bonus.
Reporting to the Chief Audit Executive, the IT Audit Manage...Show moreLast updated: 26 days ago
IT Trainer
Merit ServicesCA
$60,000.00–$90,000.00 yearly
Full-time
Merit Services is seeking an IT Trainer to join our client’s dynamic team in Sherbrooke.As an IT Trainer, your responsibility will be to create and provide training programs that will equip our tea...Show moreLast updated: 30+ days ago
Promoted
IT Project Manager - Hybrid
PM2CM IncPomona, CA, United States
IT Project Manager to join our team.In this role, the ideal candidate will be responsible for leading our IT projects to success within the established budget, timeline and scope.Our company is ded...Show moreLast updated: 7 days ago
Promoted
Design Director
Tbwa Chiat / Day IncCA, United States
Birdy Grey is a direct-to-consumer brand whose mission is to celebrate and elevate friendships during one of the most important milestones in a person’s life : THE WEDDING.Founded in 2017 by best fr...Show moreLast updated: 8 days ago
Director, IT Business Partner
Edwards LifesciencesUSA, California, Hybrid
Full-time
Innovation starts from the heart.At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives.
At the core of this commitment is our i...Show moreLast updated: 30+ days ago
Promoted
IT Specialist II
MasTecEastvale, CA, United States
$27.00 hourly
Full-time
MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.
MasTec Communications Group performs both wireline and wireless communic...Show moreLast updated: 15 days ago
Promoted
IT Architect - Cybersecurity
Inland Empire Health PlanRancho Cucamonga, CA, United States
$65.00–$86.12 hourly
Full-time
Find joy in serving others with IEHP! We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an.
The IT Architect - Cybersecurity will ensure that...Show moreLast updated: 2 days ago
Promoted
Senior IT Infrastructure Specialist
The Phoenix GroupEl Dorado County, CA, United States
Full-time
This position involves managing, configuring, deploying, and maintaining advanced data center systems and network infrastructures.
It requires expertise in hardware setup, virtualization, networking...Show moreLast updated: 12 days ago
Serve as Tier 1 Help Desk support for ServiceNow applications deployed for our customer
Provides phone, email, and web support to users for applications developed or deployed under this contract.
Experience providing helpdesk services to applications in a multi-department environment
Address client queries via phone or email as required
Perform troubleshooting through diagnostic techniques to pertinent questions
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue into the trouble ticketing system
Manage ticketing queues in a timely manner to maintain defined Service Level agreements
Perform post-resolution follow-ups to help requests
Work independently and as part of the team
Document status updates and follows up for users on status for resolution
Create ticketing metrics reports for leadership meetings
Strong written and verbal communication skills
Qualifications
2-3 years Ticketing system expertise
Experience working with Windows 7 / 10, Windows servers 2008-2019, Mac OS
Experience working with MS Office suite including email clients (Outlook)
Experience with ticketing systems and helpdesk processes
Experience in supporting proprietary software
Experience with Active Directory, printers, anti-virus, backups
Hands on experience with diagnosing and resolving basic technical issues
Has the ability to understand user problems and the ability to explain technical fixes in a clear manner to non-technical users
IAT Level I Certified - A+ and / or Security+ Certification