Intern marketing Jobs in Detroit, MI

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

No matter where you are in your journey, we value your unique perspective and background. As an intern at Rocket, you are crucial part of our team and are trusted to make decisions and be part of our spirit of collaboration, all while exploring the business area you’re interested in. Interns at the Rock Family of Companies gain priceless hands-on experience. Here, you'll learn how it feels to be in the workplace, participate in events and become a valuable member of our team.

About the Role :

Learn about our business, the Marketing Automation Specialist role, and the tools used to drive the company forward, by attending meetings, setting up one-on-ones, knowledge shares and completing related trainings

Develop multi-channel journeys, ensuring timely delivery, accuracy and personalized messaging

Create reports and leverage analytics to monitor campaign performance and identify areas for optimization

Collaborate with stakeholders to gather and document business requirements for marketing automation initiatives

Write technical documentation for new journeys and support continuous improvement of the team's overall marketing automation documentation libraries

Collaborate with data partners to understand audience data models that support multi-channel campaigns

Provide technical support and assistance for journeys and automations post-deployment

Proactively identify problems and create solutions or process efficiencies across all channels

Perform thorough testing and follow team QA policies on all journeys, automations, etc. to ensure accuracy when campaigns launch

Leverage company-approved AI tools to innovate, drive efficiency and optimization

About You :

Working towards a bachelor’s degree in Computer Science, Information Technology, Engineering, Marketing or a related field

Experience working with Salesforce Marketing Cloud or similar marketing automation or email sending platforms

Basic understanding of email marketing principles, email deliverability, industry best practices and engagement metrics and use of MarTech analytic tools

Understanding of A / B testing methodologies across multiple channels

Experience working with and managing audience data

Basic understanding of HTML / CSS, SQL or scripting languages

Understanding of quality assurance testing practices

Proficiency in Microsoft Office Suite, including Excel, PowerPoint and Word, and Lucid or similar tooling

Strong problem-solving, communication and analytic skills

Self-directed approach to manage multiple projects simultaneously, and prioritize tasks effectively in a fast-paced environment

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put : We’ve got your back. Check out our full list of Benefits and Perks () .

About Us

Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and / or participating in the application process should contact a member of the Human Resources team at [email protected] .

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and / or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at [email protected].