Inbound call center Jobs in Cleveland, OH
Last updated: 4 days ago
Are you ready to make a move into Call Center Leadership? Prestige is searching for a Call Center Team Lead.This role is full time and will be based out of Cleveland, OH.This is an onsite posi...Show moreLast updated: 4 days ago
Competitive hourly base pay + uncapped bonus potential.Full-time position – 40 hours per week!.Opportunity for growth and development.
Remote Call Center Sales Advisor.Make and receive inbound and o...Show moreLast updated: 30+ days ago
Starting Hourly Rate / Salario por Hora Inicial : $15.Working at Target means helping all families discover the joy of everyday life.
We bring that vision to life through our values and culture.Seaso...Show moreLast updated: 6 days ago
D Aceto Services LLC is seeking a friendly and motivated Call Center Associate to join our remote team.In this role, you will be the first point of contact for our customers, providing excellent se...Show moreLast updated: 30+ days ago
Provide A Ride provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion...Show moreLast updated: 10 days ago
Join the Joyce Factory Direct Call Center Team!.Joyce Factory Direct, a leader in home improvement solutions, is expanding our team and looking for enthusiastic, motivated individuals with experien...Show moreLast updated: 30+ days ago
CANDIDATES MUST LIVE BE WITHIN 150 MILES OF CLEVELAND, OH.THERE IS A FIRM TRAINING START DATE 11 / 14 / 2022.Hours of Operation 10am-8pm EST, 7 days a week.
Weekends are required has one weekend day off...Show moreLast updated: 30+ days ago
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
Humana”) offers competitive benefits that support whole-person well-being.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while...Show moreLast updated: 30+ days ago
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services.Bellefaire JCB ...Show moreLast updated: 30+ days ago
This individual will provide call center services in support of an operational change project servicing residents living in NYC public housing with mold, leaks, and excessive moisture conditions an...Show moreLast updated: 30+ days ago
SP Data Digital is a dynamic enterprise that thrives on shaking things up.As a company, we foster a culture of innovation and creativity, and our team of entrepreneurs challenges the status quo dai...Show moreLast updated: 5 days ago
As the Zone / Service Center Inbound / Outbound Manager you will manage assigned zone / service center operations including staff, process management, security procedures, and all customer service functi...Show moreLast updated: 30+ days ago
Changing the world isn't easy, but you can make a difference working from home! Our team is expanding, and we are looking to build a workforce of experienced telephone professionals.We work for org...Show moreLast updated: 30+ days ago
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.
No call center representative agent experience needed.Call ...Show moreLast updated: 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 12 days ago
MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home.Our agents spend their day talking with donors and prospective donors, updating ...Show moreLast updated: 30+ days ago
- Promoted
Call Center Team Lead
Prestige StaffingCleveland, OH, USFull-time
Call Center Representative
Bath PlanetCleveland, OH Join our team of professionals at Bath Planet where we offer homeowners the opportunity to make improvements to their homes.
Earn a substantial income, work for one of the fastest-growing companies ...Show moreLast updated: 30+ days ago
Remote Call Center Sales
S&P DataOH, Cleveland, USRemote
- Promoted
Seasonal : Overnight Inbound
TargetCleveland, OH, United States$15.75 hourly
Full-time
- Promoted
Pharmacy Technician - Retail Call Center; 80 Hrs; Rotating
The MetroHealth SystemValley View, OH, United States Monday Thru Friday 7a-7p rotating shifts, 8a-4p Rotating weekends.The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health a...Show moreLast updated: 18 days ago
- Promoted
Call Center Associate (Remote)
D Aceto Services LLCCleveland, OhioQuick Apply
Assistant Call Center Manager
Provide A RideCleveland, OHFull-time
Call Center Sales
Joyce Windows, Sunrooms & BathsBerea, OH, US$40,000.00–$55,000.00 yearly
Full-time
Quick Apply
Service Center Associate - (Remote Call Center)
Nesco ResourceSeven Hills, OH, US$15.00 hourly
Remote
- Promoted
Call Center Representative - Work From Home
Hall AssociatesCleveland, OhioQuick Apply
Call Center and Claims Representative
HumanaRemote, OhioRemote
Full-time
Basic Center On Call Outreach Specialist
Bellefaire JCBShaker Heights, OH, USQuick Apply
Call Center Representative
StoutCleveland, OH$20.00–$25.00 hourly
Full-time
Remote Call Center Fiber Sales
SP Data DigitalCleveland, Ohio, United States$15.00 hourly
Remote
Warehouse Manager - Inbound / Outbound
GraybarOH, US$63,000.00 yearly
Full-time
Ohio Remote Fundraising Call Center
Integral Resources, LLCOH, USRemote
Part-time
Quick Apply
- Promoted
Call Center Representative Agent Work At Home - Part Time Paid Panelists
ApexFocusGroupCleveland, OH, United States$750.00 weekly
Remote
Call Center Supervisor
Automobile ClubLocation Independence, Ohio, 44131 AAA East Central has an in-office opportunity for a Call Center Supervisor based out of the headquarters office in Independence, OH.
The shift for this position is 2 : 30pm - 11 : 00pm.If you are a care...Show moreLast updated: 30+ days ago
- Promoted
Bilingual Spanish Call Center Customer Service Representative
ConduentOH, United States$17.00 hourly
Remote Outbound Call Center Agent
MDS Communications CorporationOhio$15.00–$16.00 hourly
Remote
Call Center Team Lead
Prestige StaffingCleveland, OH, US4 days ago
Job type
- Full-time
Job description
Job Description
Job Description
JobID : 47981
Are you ready to make a move into Call Center Leadership? Prestige is searching for a Call Center Team Lead. This role is full time and will be based out of Cleveland, OH. This is an onsite position managing a team of 12-15 work from home agents located throughout the United States.
JOB DESCRIPTION :
Full-time position open in the Cleveland office. This is an onsite position in office managing a team of 12-15 work from home agents located throughout the United States. If you are a call center agent with a desire to make the next step in your career, this position is for you!
The ideal candidate will have a background working in a call center with a sales mindset. A strong coaching and development background along with a solid understanding and experience with reporting and Excel. This is an agent focused position designed to develop agents to understand and meet all KPI’s.
RESPONSIBILITIES :
- Create and update various reports using Excel and 3rd party reports. Update daily, weekly and monthly as needed to remain current
- Assist with reviewing resumes / applications and conduct preliminary interviews with candidates
- Assist with onboarding and training new hires
- Provide regularly scheduled coaching to agents to improve performance
- Assist agents with all questions regarding processes, procedures, and disciplinary actions
- Provide any escalation necessary to either site managers, area managers or district managers, etc., for any “emergency” situation that may arise at a store location before or after hours
- Oversee and ensure conflict resolution between agents and customers
- Ensure all agents are achieving the various established performance metrics and taking coaching / corrective action as needed to achieve and maintain those metrics
- Assist with reviewing and tracking agent schedules so all call center hours of operation are adequately staffed.
- Ensure that all employees follow and understand all company policies and procedures
- Answer incoming calls on as needed basis
- Other responsibilities as assigned
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