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Help desk technician Jobs in Hialeah, FL

Last updated: 1 day ago
  • Promoted
Lead Help Desk Technician / Onsite

Lead Help Desk Technician / Onsite

Motion RecruitmentMiami, Florida, United States
Full-time
We are currently seeking a skilled.As a third-party agency, we’re partnering with a well-established organization looking to bolster their technical support with a strong leader.The ideal candidate...Show moreLast updated: 30+ days ago
IT Help Desk Technician

IT Help Desk Technician

VDart IncFL, United States
Quick Apply
Job Title : IT Help Desk Technician Location : Deerfield Beach, FL Job Type : Contract Responsibilities : &l...Show moreLast updated: 7 days ago
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Help Desk Analyst

Help Desk Analyst

TEKsystemsMiami, FL, US
Full-time
Providing IT technical support via phone or chat.Learn new support technology as required.Perform administrative tasks related to time keeping and misc. Develops a strong understanding of the busine...Show moreLast updated: 30+ days ago
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Help Desktop Support Technician II

Help Desktop Support Technician II

Cardone Enterprises IncMiami, FL, US
Full-time
About Cardone Training Technologies : .Cardone Training Technologies (CTTI), founded by renowned business expert and CEO Grant Cardone, is a leader in the sales training industry.Known for transformi...Show moreLast updated: 8 days ago
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Help Desk Specialist / IT Support Technician

Help Desk Specialist / IT Support Technician

MJ Boyd ConsultingMiami, FL, United States
Full-time
The ideal candidate will have strong problem-solving skills, excellent communication, and the ability to troubleshoot various hardware, software, and network issues. Provide Tier 1 & 2 Technical Sup...Show moreLast updated: 5 days ago
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Front Desk

Front Desk

KW Property Management LLCMiami Beach, FL, US
Full-time
The front desk team member provides information and resources for residents and guests to have a meaningful visit.This is a key employee liaison between all guests of the community and the resident...Show moreLast updated: 30+ days ago
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Front Desk

Front Desk

Grand Fitness Mgmt, LLCMiami, FL, US
Full-time
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations.We strive to achieve Planet Fitness’ mission to enhance people’s lives...Show moreLast updated: 30+ days ago
IT Help Desk Technician

IT Help Desk Technician

CAREERXCHANGE, Inc.Miami, FL, US
$50,000.00–$55,000.00 yearly
Permanent
Quick Apply
IT Help Desk Technician I – Miami, FL (Downtown Dadeland Area).An innovative medical device company specializing in cutting-edge orthopedic solutions is seeking a proactive and tech-savvy.Thi...Show moreLast updated: 20 days ago
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Computer Help Desk Support

Computer Help Desk Support

RecruiterMiami, FL, US
Full-time
Our company is looking for a Computer Help Desk Representative to assist in providing the company’s basic services through direct contact or indirectly via telephone, skype or email.Personnel...Show moreLast updated: 8 days ago
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IT Help Desk Support - Level II (MSP)

IT Help Desk Support - Level II (MSP)

K2 Staffing, LLCMiami, FL, US
Full-time
Our client is a leading IT Solutions Company located in the.Help Desk Support Level II Technician.A qualified candidate would have both proven experience with technology and outstanding personal co...Show moreLast updated: 8 days ago
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Front Desk

Front Desk

UFC GymMiami, FL, US
Full-time
We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits : .Full coverage for medical, dental, and vision. Complimentary access to all our fitness center...Show moreLast updated: 30+ days ago
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IT Help Desk Technician

IT Help Desk Technician

CareerxchangeMiami, FL, US
$24.00–$26.50 hourly
Full-time
IT Help Desk Technician I – Miami, FL (Downtown Dadeland Area).An innovative medical device company specializing in cutting-edge orthopedic solutions is seeking a proactive and tech-savvy.Thi...Show moreLast updated: 8 days ago
  • Promoted
Help Desk Specialist

Help Desk Specialist

Avicado Construction Technology ServicesMiami, FL, US
Full-time
Transforming The Way Construction Owners Use Technology & Data.If you like technology, solving problems, working with a dynamic team in a fast-paced environment, and providing excellent custome...Show moreLast updated: 8 days ago
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Front Desk

Front Desk

VITAL IMAGING DIAGNOSTIC CENTERS LLCHialeah, FL, US
Full-time
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.Welcomes patients and visitors in person or on the telephone, and answering or referring ...Show moreLast updated: 30+ days ago
IT Help Desk Tier 1 REMOTE

IT Help Desk Tier 1 REMOTE

MaximusMiami, US
$21.00 hourly
Remote
Full-time
Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Suppor...Show moreLast updated: 1 day ago
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Miami)

IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Miami)

Axiom TechnologiesFlorida, Miami, North America, United States of America
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
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Information Technology Help Desk Specialist

Information Technology Help Desk Specialist

City of Opa LockaOpa-locka, FL, US
Full-time
Job Title : Information Technology Specialist.Department : Information Technology.Reports To : Information Technology Director. Performs technical work in the maintenance, support, and installation of ...Show moreLast updated: 6 days ago
Lead Help Desk Technician / Onsite

Lead Help Desk Technician / Onsite

Motion RecruitmentMiami, Florida, United States
30+ days ago
Job type
  • Full-time
Job description

We are currently seeking a skilled Lead Help Desk Technician to join our client’s IT support team.

As a third-party agency, we’re partnering with a well-established organization looking to bolster their technical support with a strong leader. The ideal candidate will have experience leading help desk teams, managing escalated support issues, and providing technical assistance to end-users in a fast-paced environment.

Responsibilities :

  • Lead and mentor a team of help desk technicians, providing guidance and support in resolving technical issues.
  • Oversee day-to-day operations of the help desk, ensuring high-quality, timely support for internal and external users.
  • Troubleshoot and resolve complex technical issues, including hardware, software, network, and application problems.
  • Assist in the development of help desk documentation and procedures to improve efficiency and customer satisfaction.
  • Collaborate with other IT teams (network, infrastructure, etc.) to escalate and resolve complex issues.
  • Provide direct support to end-users for desktop applications, Windows operating systems, and various technical platforms.
  • Monitor and prioritize tickets in the help desk system, ensuring SLAs are met.
  • Conduct training sessions and knowledge-sharing activities for the team to enhance skills and knowledge.
  • Participate in IT projects and support ongoing efforts for system upgrades, migrations, and troubleshooting.

Qualifications :

  • Proven experience as a Lead Help Desk Technician, IT Support Specialist, or similar role with leadership responsibilities.
  • In-depth knowledge of Windows OS (Windows 10 / 11), Active Directory, and common desktop applications.
  • Strong problem-solving skills with the ability to resolve complex technical issues.
  • Excellent communication skills with the ability to interact effectively with both technical and non-technical users.
  • Experience with ticketing systems and IT support best practices.
  • Ability to mentor and motivate a team while handling a high volume of support requests.
  • Familiarity with remote support tools and procedures.
  • IT certifications (CompTIA A+, ITIL, etc.) are a plus but not required.