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Front office supervisor Jobs in Las Vegas, NV

Last updated: 10 days ago
AGENT - FRONT OFFICE

AGENT - FRONT OFFICE

The Venetian Las VegasLas Vegas, Neva, US
The primary responsibility of the Agent - Front Office is to provide unmatched guest service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and c...Show moreLast updated: 30+ days ago
Assistant Manager - Front Office

Assistant Manager - Front Office

Wynn Las VegasLas Vegas, Nevada, United States
Full-time
Front Office Manager is responsible for managing and supervising the daily duty shifts and providing support to senior management in the department's front and back office operations.Front Office M...Show moreLast updated: 27 days ago
  • Promoted
Cashier & Front End Services

Cashier & Front End Services

WalmartNorth Las Vegas, NV, United States
Full-time +1
You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...Show moreLast updated: 12 days ago
Medical Front Office

Medical Front Office

Las Vegas Urology LLPLas Vegas, NV, USA
Quick Apply
This is an opportunity to join a growing and well-respected practice! Las Vegas Urology is currently seeking a patient-focused, team oriented Front Office employee to join its team.Our staff works ...Show moreLast updated: 10 days ago
Front Office Supervisor (Full Time) - Waldorf Astoria Las Vegas

Front Office Supervisor (Full Time) - Waldorf Astoria Las Vegas

HiltonWaldorf Astoria Las Vegas, Las Vegas, Nevada, US
Front Office Supervisor (Full Time) - Waldorf Astoria Las Vegas(.Waldorf Astoria Las Vegas3752 S Las Vegas Blvd Las Vegas89158. Oversees front desk operations.Provides guest service, guidance and le...Show moreLast updated: 30+ days ago
Front Desk Supervisor

Front Desk Supervisor

las vegas airport travelodgeLas Vegas, NV, US
$15.00–$18.00 hourly
Full-time
We are looking for a customer-focused.As the Front Desk Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations.You will also ens...Show moreLast updated: 18 days ago
  • Promoted
Front Desk Representative - Resort Tower

Front Desk Representative - Resort Tower

Wynn ResortsLas Vegas, NV, United States
Company DescriptionJob DescriptionThe Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in / out guests • Monitoring front desk phone center • Revising in-...Show moreLast updated: 11 days ago
Front Office Manager

Front Office Manager

Hilton Grand VacationsLas Vegas, NV, US
HGV Now Offers Day One Team Member Benefits!.Do you want to work for a company that values its team members and encourages you to achieve your best? At HGV, we have a place for you.Discover endless...Show moreLast updated: 30+ days ago
Front End Supervisor

Front End Supervisor

Jetro / Restaurant DepotLas Vegas, NV, US
Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. Ensures friendly, efficient and pro...Show moreLast updated: 20 days ago
Supervisor Front Services

Supervisor Front Services

MGM Resorts InternationalLas Vegas, Nevada, United States of America
Full-time
Join Mandalay Bay as we seek a Supervisor for our Front Services team.This role is essential in ensuring exceptional service delivery, overseeing daily operations, and leading a team to provide top...Show moreLast updated: 30+ days ago
Front Office Agent

Front Office Agent

Trump OrganizationLas Vegas, NV, US
Ensure the guest experience is seamless during the arrival and departure process and throughout the stay.Acquaints each guest with room and features. Completes VIP registration process by inputting ...Show moreLast updated: 30+ days ago
Front Desk Supervisor

Front Desk Supervisor

SAHARA Las VegasLas Vegas, Nevada, United States
Full-time
Quick Apply
Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet...Show moreLast updated: 30+ days ago
Front Office Asst Director

Front Office Asst Director

Westgate ResortsLas Vegas, Nevada, United States
Assist the Director Front Office Ops with day-to-day management of the Westgate Las Vegas Resort & Casino and its staff and accountability for financial planning, execute, organize and directin...Show moreLast updated: 16 days ago
Front Desk Supervisor

Front Desk Supervisor

SAHARALas Vegas
Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet...Show moreLast updated: 30+ days ago
Front Office Supervisor

Front Office Supervisor

HighgateLas Vegas, NV, US
The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room reve...Show moreLast updated: 30+ days ago
Front Office Receptionist

Front Office Receptionist

Surgery PartnersLas Vegas, NV, US
Full-time
JOB TITLE : Front Office Receptionist.Provides support to Ambulatory Surgery Center staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as prepping patients ch...Show moreLast updated: 30+ days ago
Dental Front Office Staff

Dental Front Office Staff

Anthem Hills DentalHenderson, Nevada, United States
$18.00–$21.00 hourly
Full-time
Quick Apply
If you are looking to join a progressive and growing private practice dental office that prides itself on our customer service excellence and our culture of Positivity, Compassion, Humor, Teamwork,...Show moreLast updated: 14 days ago
AGENT - FRONT OFFICE

AGENT - FRONT OFFICE

The Venetian Las VegasLas Vegas, Neva, US
30+ days ago
Job description

Position Overview :

The primary responsibility of the Agent - Front Office is to provide unmatched guest service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and credit payments. The Agent - Front Office is also responsible for assisting guests with questions, directions, miscellaneous information and resolving guest disputes in a professional manner while maintaining service standards in order to enhance the overall guest experience.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities :

  • Maintains positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
  • Obtains assigned bank and ensures accuracy of contracted monies.
  • Checks guests in and out, in a speedy, efficient and friendly matter according to Front Office Service Standards.
  • Maintains confidentiality of guest information and pertinent hotel data.
  • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
  • Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
  • Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
  • Provide a service or assistance to meet the needs of a guest, client or customer.
  • Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
  • Comply with policies and procedures of the department or section in order to complete service satisfactorily.
  • Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

Additional Duties & Responsibilities :

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities :

Additional Duties & Responsibilities :

Minimum Qualifications :

  • 18 years of age.
  • Proof of authorization / eligibility to work in the United States.
  • High school Diploma or equivalent.
  • Ability to communicate effectively in a positive / upbeat fashion utilizing English, both in oral and written form.
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
  • Availability to work varied shifts, including weekends and holidays.
  • Front desk experience in a four or five star hotel / resort preferred.
  • Candidate must possess a stable job history and be able / willing to work all shifts upon start date.
  • One year continuous face-to-face guest service experience, preferably in a high-end customer service environment.
  • Possess the ability to reflect a professional image.
  • Previous experience with LMS and PC software programs (MS Word, Excel), basic typing skills, excellent guest service skills are strongly preferred.
  • Must be able to maintain a positive / upbeat personality at all times in order to assist guests with questions, directions, check-in / check-outs, and other information regarding the Hotel / Casino to help create an Unmatched Guest Service experience.
  • Strong technical / reservation systems experience preferred.
  • Six months previous cash handling experience required, preferably in a high-end hotel / casino environment.
  • Must be able to stay calm and maintain a positive image when dealing with highly stressful situations involving guest disputes and check-in / check-out procedures.
  • Bi-Lingual in a second language other than English is preferred, but not required.
  • Actively seek opportunities to up-sell, illustrating the benefits of particular suite types that would best suit the guest's needs.
  • Full comprehension of the English Language is required along with strong verbal and written communication skills.
  • Maintain physical stamina and proper mental attitude to work effectively with guests, management, team members, and outside contacts while under pressure, meeting deadlines, and working extended hours as required.
  • Physical Requirements :

    Must be able to :

  • Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all areas of the property and drive areas with or without a reasonable accommodation.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
  • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.