Front desk assistant Jobs in Cincinnati, OH

Uptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a skilled and personable Front Desk Supervisor ! In this role, you'll lead our Resident Relations (Front Desk) team, providing training and oversight to ensure a top-notch resident experience. The ideal candidate will bring team leadership experience, scheduling know-how, and a knack for handling a lively workload in a laid-back yet fast-paced environment. The Front Desk Supervisor is an on-site, full-time position, starting at $20 / hr, including the incredible benefits listed below :

Front Desk Supervisor Benefits :

• Paid training
• Paid Holidays
• Paid Time Off & Sick Days
• Employee Resource Program
• Profit Sharing
• 401(k) w / company match
• Medical, vision, dental, disability & life insurance
• Room for advancement in a growing company
• Free parking
• Employee Appreciation Events
• Company sponsored sports teams, book club, and more

Front Desk Supervisor responsibilities :

Front Desk Supervisor qualifications :

Apply today to join our team!

See below for the full job description :

Job Summary : The Resident Relations Supervisor is responsible for overseeing and advising the resident relations staff of Uptown Rental Properties to ensure that high-quality support is given to all residents and visitors of Uptown Rental Properties.

Key performance objectives in order of priority with projected time allocation are :

Team Leadership. Provides continuous support and training for current resident relation representatives, and assists in interviewing, hiring, and training new employees.

40%)

Operations Oversight. Ensures that general administrative duties are completed daily by the part- time Resident Relations Representatives and leads in delegating and supervising those duties.

25%)

Resident Relations. Act as first point of contact for current residents and visitors, ensuring the highest quality of service is experienced when dealing with Uptown Rental Properties.

15%)

Note : Twenty percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Other duties may be assigned.

Interpersonal Responsibilities

Operational Responsibilities

Organizational Responsibilities

PERFORMANCE FACTORS : The performance factors described here are core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully achieving the performance objectives of this job and carrying out the assigned responsibilities.