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Front desk agent Jobs in Seattle, WA

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Front desk agent • seattle wa

Last updated: 11 hours ago
  • Promoted
Front Desk Agent - AM Shift

Front Desk Agent - AM Shift

The Hedreen Hotel EmployerSeattle, WA, US
$45.00 hourly
Full-time
Candidates applying for this position are also encouraged to apply for the Front Desk Agent - PM Shift).Full-Time, Non-Exempt, Overtime Eligible. Free Short-Term Disability (up to $750 per week).Lon...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Lodging DynamicsBellevue, WA, US
Full-time
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many st...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Lodging Dynamics Hospitality Group208 106th Pl NE, Bellevue, WA 98004, USA
$22.00 hourly
The Front Desk Agent / Night Auditor ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.Works to optimize the g...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Agent - Full Time

Front Desk Agent - Full Time

FAIRMONTSeattle, WA, US
$24.86 hourly
Full-time
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.Be a part of history, providing service to our guests in an iconic and luxurious settin...Show moreLast updated: 30+ days ago
Crowne Plaza Seattle - Front Desk Agent

Crowne Plaza Seattle - Front Desk Agent

Aimbridge HospitalitySeattle, WA, US
$23.00 hourly
Full-time
Join Our Team as a Front Desk Agent! .The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and invitin...Show moreLast updated: 13 days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Island Hospitality ManagementBellevue, WA, US
Full-time
Our team is looking to add an upbeat.To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fa...Show moreLast updated: 30+ days ago
  • Promoted
FRONT DESK AGENT

FRONT DESK AGENT

Marriott International, IncSeattle, WA, United States
$27.68 hourly
Full-time
Guest Experience Expert, Pay : $27.Rooms & Guest Services Operations.W Seattle, 1112 4th Avenue, Seattle, Washington, United States, 98101. Our jobs arent just about giving guests a smooth check-in a...Show moreLast updated: 1 day ago
Front Desk Agent

Front Desk Agent

Kimpton Hotels & RestaurantsWA
$22.00 hourly
Full-time
We are looking for a motivated individual to join our Hotel Monaco Front Desk Team! .The pay for this role is $22 / hour + PERKS, BENEFITS (keep reading to learn more!) . After 90 day you will be elig...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Marriott InternationalBellevue, WA
$25.08 hourly
Rooms & Guest Services Operations.W Bellevue, 10455 NE 5th Place, Bellevue, Washington, United States VIEW ON MAP.Organize, confirm, process, and conduct all guest check-ins / check-outs, room reserv...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Mayflower Park Hotel Inc.Seattle, WA, US
Full-time
Are you looking for a flexible and rewarding opportunity in the hospitality industry? The historic Mayflower Park Hotel is seeking a full-time Front Desk Agent to join our team.If you're ready ...Show moreLast updated: 30+ days ago
  • New!
Front Desk Agent

Front Desk Agent

HighgateSeattle, WA, US
$23.00 hourly
Full-time
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 11 hours ago
  • Promoted
FRONT DESK AGENT - FULL TIME

FRONT DESK AGENT - FULL TIME

The Fairmont HotelSeattle, WA, United States
$24.02 hourly
Full-time
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.Be a part of history, providing service to our guests in an iconic and luxurious setting.We...Show moreLast updated: 1 day ago
  • Promoted
Front Desk Agent - Full Time

Front Desk Agent - Full Time

AccorHotelSeattle, Washington, USA
$24.86 hourly
Full-time
Be part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Front Desk Agent! As our Front Desk Agent you will be the first point of contact for our valued...Show moreLast updated: 1 day ago
Front Desk Agent - AM Shift

Front Desk Agent - AM Shift

The Hedreen Hotel EmployerSeattle, WA, US
30+ days ago
Salary
$45.00 hourly
Job type
  • Full-time
Job description

Job Description

Job Description

Front Desk Agent - AM Shift (Candidates applying for this position are also encouraged to apply for the Front Desk Agent - PM Shift)

SALARY : $22.95 to $23.20, Full-Time, Non-Exempt, Overtime Eligible

BENEFITS :

  • Affordable Medical / Dental / Vision after 30 days of employment with free Back + Joint Care Program
  • Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K / month) after 30 days of employment
  • Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
  • Paytient Healthcare Spending
  • 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
  • Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
  • Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
  • Free Employee Assistance Program (EAP)
  • Travel Assistance Program

OTHER BENEFITS :

  • Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
  • Parking : Discounted parking in hotel garage ($7 / day or $140 monthly pass)
  • 50% subsidy for public transportation expenses
  • Referral program of $250 per successfully referred new hire
  • Complimentary cafeteria meals
  • Monthly employee appreciation events
  • Employee Exercise Room
  • Community Service Events
  • WHY THE RENAISSANCE SEATTLE HOTEL?

    Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!

    Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We’ll support you all the way.

    ABOUT OUR MANAGEMENT COMPANY

  • The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
  • Ownership is also the management company – No red tape
  • The company values longevity – half of our team has been with us 5+ years
  • ABOUT OUR HOTEL

  • 4th largest hotel in Seattle
  • Stable operation – hotel has never been sold
  • Never closed during the pandemic even though about 30 other hotels in Seattle were closed for more than 1 year
  • Although we had to lay-off 90% of our staff at the beginning of the pandemic, we brought the majority of them back. Our people are very loyal to the hotel & were waiting for our call to return.
  • Hotel review rating on Marriott website is higher than other Seattle Marriott full-service sister hotels including W-Hotel, Westin, Marriott, Sheraton
  • JOB SUMMARY

    We are seeking a Renaissance Front Office Agent to work the A.M. shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following :

  • Cultivate and Maintain Guest Relations
  • Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
  • Engage guests in conversation regarding their stay, property services, and area attractions / offerings
  • Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching / listening to preferences to surprise and delight them whenever possible
  • Address guests' service needs and special requests in a professional, positive, and timely manner
  • Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
  • Collaborate with and contact appropriate individual or department to deliver and exceed our guests’ needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security / Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
  • Manage and secure bank
  • Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
  • Receive and record wake-up call requests and deliver to appropriate department
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
  • QUALIFICATIONS

  • High school diploma or GED
  • 1 year experience in the guest services, front desk, or related field
  • Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
  • Proficient computer skills
  • Ability to de-escalate dynamic situations
  • Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
  • OTHER INFORMATION

    Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check

    Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

    Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

    Note : The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.