Epic analyst Jobs in Jersey City, NJ

Upgrades existing applications and provides support for new build. Support users on new applications, modules and functionality. Evaluates operational workflows and create system specifications from user requirements.

Install new applications, new components, and upgrade existing applications. Configure application settings. Provide go-live and rollout support. Support users on new applications, modules, and functionality. Provide application troubleshooting support for the application(s). Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required. Assist with determining how a new system, upgrade, or new component can best meet the needs of the users. Analyze business / clinical needs and requirements. Evaluate the operational workflow that is applied to the system. Create system specifications from user requirements. Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing. Design database queries and create reports utilizing a report-writing tool. Monitor application issues and evaluate issues as they arise. Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users. Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required. Analyze necessary application modifications and work with the appropriate client IT associate or the vendor to coordinate the modification. Act as a liaison to the vendor for IT or the client. Contact vendor to report escalations and obtain assistance with solving issues. Assist with the coordination of vendor activities including hardware or software installation. Our client is a professional services organization with a matrix reporting structure. Associate's roles may differ depending on the project, however, their position and title remains the same. Qualifications : Application implementation, troubleshooting, and support; Application testing; Related clinical or business experience; Bachelor's degree or equivalent experience.

• Skills

Epic, Epic radiant, Epic certified, Build

• Top Skills Details

Epic, Epic radiant, Epic certified, Build

• Additional Skills & Qualifications

Prior experience as a Rad Tech is a plus, but not a requirement.

• Experience Level

Intermediate Level

• Pay and Benefits

The pay range for this position is $70.00 - $90.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Feb 24, 2025.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.