Employee relations specialist Jobs in Jurupa Valley, CA

Pavement Recycling Systems is an employee-owned company who is a leader in the Pavement Preservation industry, is seeking a Client Relations Specialist.

Becoming a team member of PRS introduces you to a unique culture of employee ownership and empowerment to grow and succeed in your career. We create an environment in which all employees develop and contribute to their full potential and we recognize and reward outstanding results. PRS is proud to be an equal opportunity workplace.

The Client Relations Specialist is responsible for building strong client relationships, identifying sales opportunities, and ensuring customer satisfaction. This role also involves attending and presenting at commercial and HOA trade events to boost brand visibility and drive growth. The ideal candidate is a strategic thinker with excellent communication skills, capable of managing diverse tasks while fostering lasting partnerships.

Primary Responsibilities

• Develops and maintain strong client relationships to drive sales, retention, and satisfaction
• Identifies and pursues new business opportunities within municipalities, contractors, and property management sectors
• Acts as the primary point of contact for key accounts, addressing client concerns and ensuring needs are met
• Conducts regular meetings, presentations, and negotiations with clients to strengthen partnerships.
• Collaborates with sales, production, logistics, and office teams to support business operations and achieve revenue targets
• Monitors and report on sales performance, client engagement, and overall relationship health
• Ensures contracts, proposals, and agreements are properly managed and executed
• Analyzes market trends and client feedback to identify areas for business growth and improvement.
• Works closely with marketing, customer service, and product development teams to enhance the client experience
• Assists with accounts receivable and administrative tasks as needed
• Designs and execute email marketing campaigns using Mailchimp, focusing on customer acquisition, retention, and engagement
• Manages email lists, segment audiences, and create personalized, targeted email communications.
• Monitors email campaign performance, A / B testing, and optimize open / click rates for maximum impact.
• Coordinates with team and update customer records and marketing data within CRM platforms such as Salesforce or Pipedrive
• Analyzes CRM data to help drive sales and marketing strategies, improving customer engagement and conversion
• Collaborates with the sales team to ensure seamless lead tracking, follow-ups, and reporting on sales pipeline progress
• Attends and represent the company at various commercial and HOA trade organization events, conferences, and expos.
• Presents marketing initiatives, brand positioning, and service offerings to potential clients and industry partners
• Organizes and promote company participation in industry events, ensuring alignment with marketing objectives
• Stays up-to-date with industry trends, best practices, and emerging technologies in digital marketing and CRM tools
• Assists in budget planning, campaign tracking, and performance reporting for all marketing activities.
• Collaborates with other departments (sales, design, etc.) to create cohesive marketing strategies and materials
• Other duties as assigned

Qualifications

Education and / or Experience

Why Join

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to :

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.