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Dispatcher Jobs in Grand Rapids, MI

Last updated: 8 days ago
  • Promoted
Dispatcher

Dispatcher

AlleguardGrandville, MI, United States
$20.50 hourly
Full-time
Under general supervision, ensuring safe and timely movement of freight, load assignments and providing best in class customer service. Ensure compliance with FMCSA regulations.Overall management of...Show moreLast updated: 8 days ago
Alarm Dispatcher - Multiple Shifts Available

Alarm Dispatcher - Multiple Shifts Available

Allied UniversalGrand Rapids, MI, US
$18.00 hourly
Allied Universal is looking to hire a Security Intervention Specialist.The primary function of the Security Intervention Specialist is to monitor surveillance cameras and alarm monitoring systems, ...Show moreLast updated: 30+ days ago
Assoc Dispatcher- Grand Rapids

Assoc Dispatcher- Grand Rapids

Consumers EnergyGRAND RAPIDS, MI, US
Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Michigan's 10 million residents - caring for ...Show moreLast updated: 30+ days ago
Dispatcher and Customer Service Representative

Dispatcher and Customer Service Representative

Benjamin Franklin Plumbing of Grand Rapids, MIGrand Rapids, MI, US
$19.00–$22.00 hourly
Full-time
This role is ideal for someone who enjoys wearing multiple hats.In this role you will balance booking calls with exceptional customer service and marketing duties. This individual should be self-mot...Show moreLast updated: 24 days ago
School Bus Dispatcher

School Bus Dispatcher

Dean TransportationGrand Rapids, MI (Grand Rapids Public Schools)
Apply today to become part of the Dean Difference! Dean is proud to be part of our community and connecting people with purpose for more than 50 years. This position will be responsible for school b...Show moreLast updated: 30+ days ago
Dispatcher

Dispatcher

AlleguardGrandville, MI, United States
8 days ago
Salary
$20.50 hourly
Job type
  • Full-time
Job description

Job Summary

Under general supervision, ensuring safe and timely movement of freight, load assignments and providing best in class customer service. Ensure compliance with FMCSA regulations.

Pay : $20.50 USD / hr

Responsibilities

  • Overall management of key factors such as load planning, tracking and tracing and broker communication.
  • General dispatch duties, assigning drivers to loads.
  • Demonstrates a commitment to safety with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
  • Paperwork
  • Establish and maintain positive and professional working relationships with drivers, internal associates and customers.
  • Complete required reporting for internal and external customers.
  • Perform other related duties as assigned by supervisory personnel.
  • Customer Focused : Passionate drive to meet the needs of our customers.
  • Self-starter willing to quickly adapt, prioritize, and organize. Ability to manage a process from start to finish.
  • Ability to set clear expectations and work with others to accomplish specific goals.
  • Strong organizational skills and attention to detail.
  • Judgement and decision making considering the relative costs and benefits of potential actions to choose the most appropriate action.
  • Complex problem solving and reviewing related information to develop and evaluate options and implement solutions.
  • Superior communication to include speaking, active listening and conveying information effectively.

Qualifications

  • Previous extensive experience and / or formal training or education in trucking activities to include dispatching, and scheduling.
  • Prior experience in manufacturing transportation management.
  • Possess extensive knowledge of regulatory compliance.
  • Possess good leadership skills and the ability to supervise the work of others, must be able to motivate and work in cooperation with others to achieve desires results.
  • Possess good communication skills, both verbal and written.
  • Computer skills required and personal computer experience, with word processing and spreadsheet applications preferred.
  • Total familiarity with on-board computer programs and transportation software implemented on a company-wide basis.
  • 2 years industry Transportation experience.
  • Computer applications experience and proficiency in Microsoft Office.
  • Working knowledge of DOT, OSHA and related safety regulations.
  • Excellent customer service, problem solving, and decision-making skills.
  • Must be punctual and reliable with the ability to work off hours as dictated by the business.
  • Frequently required to sit, stand, walk, talk, hear, operate a computer keyboard, and speak on the telephone. Must occasionally lift and / or move up to 50 pounds.

    • Physical Demands

  • Position may require periods of intense physical exertion in conditions of low to high temperatures and humidity.
  • Position requires the ability to stand, bend, and stretch over extended periods of time during a normal work shift.
  • Must be able to lift 25 lbs.