Customer support manager Jobs in Somerville, MA
Create a job alert for this search
Customer support manager • somerville ma
Last updated: 1 day ago
Shapcontra is seeking a detailoriented and customerfocused.In this role you will be responsible for assisting customers with inquiries providing solutions and ensuring a seamless experience.The ide...Show moreLast updated: 2 days ago
Nova Biomedical is hiring a Customer Support Specialist to communicate, primarily by telephone, with end-users to solve technical problems and answer questions related to the operation and maintena...Show moreLast updated: 3 days ago
Job Title : Senior Customer Support Associate.Location : Boston, MA (3x / week in the office located at 40 Water Street).
Profitero is a leading global SaaS commerce platform that uses predictive intell...Show moreLast updated: 11 days ago
Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.Additional ...Show moreLast updated: 30+ days ago
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, ...Show moreLast updated: 7 days ago
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.Virtually every electronic device in the world is produced using our technologies.No laptop, smartpho...Show moreLast updated: 30+ days ago
In this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and maintaining a professional and friendly demeanor.
Your ability to communicate effectively...Show moreLast updated: 5 days ago
Are you passionate about travel and seeking a .With decades of industry expertise, we offer a .Assist clients with booking flights, cruises, train tickets, and other travel arrangements.Verify avai...Show moreLast updated: 7 days ago
This position is responsible for providing phone support and trouble-shooting efforts for assigned product lines that the GCD service team supports.
Demonstrates a full working knowledge of the prod...Show moreLast updated: 7 days ago
Photonics Customer Support Engineer.HyperLight is a venture-backed startup spun off from Harvard University in 2018 based on discoveries that enabled thin-film lithium niobate (TFLN) photonics.Our ...Show moreLast updated: 3 days ago
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazi...Show moreLast updated: 4 days ago
We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information.
You will also process payments, modifications, and es...Show moreLast updated: 4 days ago
Vaco Boston has partnered with our client who is looking to hire Customer Support Specialists for their team.Location : Lynn, MA- Training is full time on-site (6 months) - hybrid after training .Ti...Show moreLast updated: 3 days ago
As a Customer Support Representative, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand wi...Show moreLast updated: 4 days ago
A company is looking for a Customer Support Manager who is highly motivated and focused on business growth opportunities.
Key ResponsibilitiesAnswering live phone calls via a 24 / 7 support lineReal-t...Show moreLast updated: 19 days ago
Job Title : Remote Service Advocate.The Remote Service Advocate will be responsible for improving customer satisfaction and business performance by advancing remote services in the North American ma...Show moreLast updated: 30+ days ago
Customer Support Representative.Account Services Specialist) role gives insight into every aspect of our organization, setting up the right candidate for future growth opportunities within Cultural...Show moreLast updated: 1 day ago
This role is hybrid, which requires onsite training and some onsite work in Lynn, MA (moving to Wakefield, MA in 2025).This role serves as first line response for the basic incoming customer calls....Show moreLast updated: 10 days ago
Senior Customer Support Associate.Boston, MA (3x / week in the office located at 40 Water Street).Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Assistant
Alphabe Insight IncBoston, Massachusetts, USAFull-time
- Promoted
Customer Support Specialist
Nova BiomedicalWaltham, MA, USFull-time
- Promoted
Senior Customer Support Associate
Profitero incBoston, MA, United StatesFull-time
Talent Manager (Administrative & Customer Support)
Robert HalfQUINCYFull-time
- Promoted
Customer Support Engineer
PerkinElmerCambridge, MA, United StatesFull-time
- Promoted
Customer support engineer
KLABoston, MA, United States$33.75–$57.36 hourly
Full-time
- Promoted
Customer Support Assistant
Story Lane BoxBoston, MA, United States$38,000.00–$44,000.00 yearly
Full-time
- Promoted
Customer Support Representative (WFH)
Newport AssociatesBoston, MA, United StatesRemote
Full-time
- Promoted
Customer Support Technician - Phone Support
FUJIFILM CorporationBoston, MA, United States$32.00 hourly
Full-time
- Promoted
Photonics Customer Support Engineer
HyperLightCambridge, MA, United StatesFull-time
- Promoted
Customer Support Specialist
NFPMA, United States$43,000.00–$50,000.00 yearly
Full-time
- Promoted
Customer Support Specialist
Brilliance CanadaMA, United StatesFull-time
- Promoted
Customer Support Specialist – Hybrid
VacoLynn, MA$22.00 hourly
Full-time
- Promoted
Customer Support Representative - Hyannis
Diesel DirectMA, United StatesFull-time
- Promoted
Customer Support Manager
VirtualVocationsDorchester, Massachusetts, United StatesFull-time
- Promoted
Customer Support : Remote
AxelonBoston, MA, United StatesRemote
Full-time
- Promoted
Customer Support Representative
EF Education FirstBoston, MA, United StatesFull-time
- Promoted
Customer Support Specialist I
Eastern BankLynn, MA, United StatesFull-time
- Promoted
Senior Customer Support Associate
ProfiteroBoston, MA, USFull-time
Customer Support Assistant
Alphabe Insight IncBoston, Massachusetts, USA2 days ago
Job type
- Full-time
Job descriptionStrong verbal and written communication skills Excellent problemsolving abilities and attention to detail Ability to multitask and prioritize tasks effectively Proficiency in Microsoft Office and customer support software Previous experience in customer service or a related field is preferred Ability to work independently and as part of a team Strong organizational skills and a proactive attitude Competitive salary based on experience Growth opportunities within the company Supportive and professional work environment Ongoing training and career development opportunities
Job Description
Shapcontra is seeking a detailoriented and customerfocused Customer Support Assistant to join our team in Boston MA. In this role you will be responsible for assisting customers with inquiries providing solutions and ensuring a seamless experience. The ideal candidate is highly organized has excellent communication skills and is committed to delivering exceptional service.
Responsibilities
- Respond to customer inquiries via phone and email in a timely and professional manner
- Assist customers with order processing account updates and general troubleshooting
- Maintain accurate customer records and update internal databases as needed
- Collaborate with internal teams to resolve customer issues efficiently
- Identify and escalate complex inquiries to the appropriate department
- Provide detailed product and service information to customers
- Ensure a high level of customer satisfaction by addressing concerns effectively
- Follow company policies and procedures to maintain service quality
Qualifications :
Skills & Qualifications
Additional Information :
Benefits
If you are passionate about customer service and want to be part of a growing company we encourage you to apply.
Remote Work : Employment Type :
Fulltime
Key Skills
Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1