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Customer support Jobs in San Diego, CA

Last updated: 2 days ago
Customer Support Specialist

Customer Support Specialist

MillenniumSoftSan Diego, CALIFORNIA
$18.00–$22.00 hourly
Follow necessary Customer Support protocols.Interact with customers in a professional and enthusiastic manner via verbal and written communication. Promptly answer support calls, document and transf...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate

Customer Support Associate

JPoles Wireless GroupNational City, CA, US
Full-time
The customer comes first within the hospitality industry and that is no exception at our firm.Our Customer Support Associates help the local neighborhoods by offering products and services from our...Show moreLast updated: 3 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

AO Globe Life - DiegoSan Diego, CA, US
Full-time
Are you someone who thrives on creating meaningful connections, identifying customer needs, and delivering exceptional experiences? Do you excel in a vibrant environment where your success aligns w...Show moreLast updated: 2 days ago
Customer Support Specialist - Alberta

Customer Support Specialist - Alberta

EcobeeRemote, CA
Remote
Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives.We continue our pursuit to create technology that brings peace of mind into th...Show moreLast updated: 30+ days ago
Customer Service And Sales Support Representative

Customer Service And Sales Support Representative

Rustman AgencySan Diego, CA, US
$3,000.00–$7,000.00 monthly
Quick Apply
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service.Unlock your potential with our dynamic insurance team. NOW HIRING Licensed Life and Health Ag...Show moreLast updated: 30+ days ago
Customer Technical Support Representative - Part Time

Customer Technical Support Representative - Part Time

WileyCalifornia, USA
Remote
Part-time
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year.Books ...Show moreLast updated: 30+ days ago
Customer Support Agent - A / V Installation

Customer Support Agent - A / V Installation

AcostaSAN DIEGO, CA
Customer Support Agent - A / V Installation.Are you skilled at troubleshooting A / V electronics? Do you enjoy interacting with people? •. If so, ActionLink wants YOU to join our Sony Account Division a...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Representative II

Customer Support Representative II

Expedite Technology SolutionsSan Diego, CA, United States
Duties may include maintaining ongoing relationships, providing support and resolving problems for customers.Assisting in studies to determine customer incentives and developing and preparing propo...Show moreLast updated: 11 days ago
Customer Service & Sales Support - REMOTE

Customer Service & Sales Support - REMOTE

Symmetry Financial Group - Gary UyemuraSan Diego, CA, US
$100,000.00 yearly
Remote
Quick Apply
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Assoc

Customer Support Assoc

ServiceNowSan Diego, CA, United States
$30.77 hourly
Full-time
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market ...Show moreLast updated: 3 days ago
  • Promoted
Customer Support Analyst

Customer Support Analyst

Thomson ReutersSan Diego, CA, United States
$71,400.00–$132,600.00 yearly
Full-time
Customer Support Analyst, Court Management Solutions.Do you have an interest in becoming a member of our Client Satisfaction team as a. Thomson Reuters Court Management Solutions is the leading prov...Show moreLast updated: 7 days ago
IT Application Customer Support Specialist

IT Application Customer Support Specialist

BoeingCA,San Diego,USA
$65,000.00–$71,000.00 yearly
Full-time
IT Application Customer Support Specialist (Hybrid).Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training, and supporting logistics...Show moreLast updated: 30+ days ago
Customer Service And Sales Support Representative

Customer Service And Sales Support Representative

Samra OrganizationSan Diego, CA, US
Quick Apply
About Us : The Samra Organization is committed to delivering exceptional products and services to our customers while fostering a dynamic and inclusive workplace. We are seeking a motivated and perso...Show moreLast updated: 20 days ago
Customer Support Representative - Entry Level

Customer Support Representative - Entry Level

Eagle Peak Solutions, Inc.San Diego, CA, US
Quick Apply
If you'd appreciate working for a company that pays well, provides opportunities for advancement, and truly cares about all team members, then look no further! We are looking to hire new team membe...Show moreLast updated: 6 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

ServiceNow, Inc.San Diego, CA, United States
$73,800.00–$114,400.00 yearly
Full-time
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market ...Show moreLast updated: 11 days ago
Customer Support Engineer

Customer Support Engineer

Merit ServicesCA
Are you excited to start an enriching career in Kamloops, Canada.Come aboard as a Customer Support Engineer.This position presents an exciting chance to be a committed troubleshooter and offer exce...Show moreLast updated: 30+ days ago
Customer Support Engineer

Customer Support Engineer

Oxford InstrumentsCA, US
$100,000.00–$115,000.00 yearly
Oxford Instruments is searching for a Customer Support Engineer who is experienced with troubleshooting and repair of etch / deposition / Ion Beam tools including, vacuum systems, RF systems, HV power ...Show moreLast updated: 30+ days ago
Customer Support Lead (Global)

Customer Support Lead (Global)

CloudbedsSan Diego, California
Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all ...Show moreLast updated: 30+ days ago
Senior Service Technician - Customer Support

Senior Service Technician - Customer Support

OshkoshRemote, US, California
Remote
Full-time
About McNeilus, an Oshkosh Company.McNeilus Truck and Manufacturing Inc.McNeilus produces a complete line of high-performance rear load, front load, and automated side load refuse bodies to augment...Show moreLast updated: 30+ days ago
Customer Support Specialist (Maternity Leave Coverage)

Customer Support Specialist (Maternity Leave Coverage)

Tribute TechnologyCA
Full-time
ABOUT ADPERFECT AND TRIBUTE TECHNOLOGY : .AdPerfect is an established best-in-class technology company and solutions provider and part of Tribute Technology. Our customers include some of the la...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

MillenniumSoftSan Diego, CALIFORNIA
30+ days ago
Salary
$18.00–$22.00 hourly
Job description

Roles & Responsibilities

  • Essential / critical functions :
  • Follow necessary Customer Support protocols
  • Interact with customers in a professional and enthusiastic manner via verbal and written communication
  • Promptly answer support calls, document and transfer with a high level of urgency
  • Accurately document client interaction in a professional manner
  • Work well with people from different disciplines with varying degrees of technical experience while maintaining a positive attitude
  • Organize caseload, troubleshoot assigned queue of cases and identify those that need escalation in a high-pressure environment
  • Resolve open tickets and communicate resolution to the client to confirm satisfaction
  • Use internal support applications to communicate professionally, effectively, and timely with the internal team and customers
  • Support the field implementation team to successfully complete installations
  • Coordinate and execute the shipment of parts and supplies to customers

Experience Required

  • Other skills :
  • Excellent customer service skills (written and verbal) a must
  • Exceptional attention to detail
  • Excellent organizational skills
  • Ability to work in a fast-paced environment
  • Exceptional ability to interact with customers in a professional and friendly manner, especially in high-stress situations
  • Ability to effectively listen, empathize and reassure clients their issues will be resolved
  • Ability to independently research, troubleshoot, and probe technical hardware and software issues
  • Ability to work in a team environment
  • Ability to work in a remote, home office based environment
  • Experience using a computer in a work setting
  • Strong work ethic and initiative
  • Skills & Certifications

  • Skills and Attributes :
  • Technical :

  • Databases SQL Server (SQL 2008 / 2012)
  • Must be able to write queries and analyze SQL data ( Select and Join statements) within complex database structures.
  • SSIS (SQL Job) exposure / experience
  • SQL Reporting Services
  • OS knowledge
  • Server 2008 / Server 2012 / Windows 7
  • Windows Services
  • IIS and Web Applications
  • Running Performance Counters
  • Basic Understanding of Group Policies
  • Security Permissions
  • Networking topology
  • DHCP
  • LAN / WAN
  • Telnet
  • Ports (Networking / OS)
  • Understanding of XML language
  • Ability to review application and OS logs
  • Active Directory experience or exposure
  • VMware experience or exposure (1+ years)
  • Soft Skills

  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Excellent time management and multitasking skills Strong personal commitment to quality, customer service and patient safety
  • Ability to understand and communicate complex technical systems to a non-technical audience Works well in a team environment
  • Proven ability to maintain a professional demeanor when handling complex user issues and high pressure situations
  • Eligibilities & qualifications

  • Education / Licenses / Certifications Required :
  • No degree required