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Customer service specialist Jobs in Columbia, MO

Last updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Gateway FiberWright, MO, United States
Customer Service Representative.Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative. Gateway Fiber is a locally owned and operated internet service...Show moreLast updated: 11 days ago
  • Promoted
Customer Relationship Specialist

Customer Relationship Specialist

The Bank of MissouriColumbia, MO, United States
Full-time
Columbia- Buttonwood Drive - Columbia, MO.Working at The Bank of Missouri.At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring f...Show moreLast updated: 2 days ago
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Customer Success Specialist

Customer Success Specialist

SwipesumSt. Louis County, MO, United States
Full-time
Join Swipesum, one of the top 100 disruptive fintech startups globally.US, the number one financial services company in the Midwest. Our commitment to customer experience has been the key to our suc...Show moreLast updated: 9 days ago
  • Promoted
Customer Relationship Specialist

Customer Relationship Specialist

The Bank Of MissouriColumbia, MO, United States
Full-time
Columbia- Buttonwood Drive - Columbia, MO.Working at The Bank of Missouri.At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring f...Show moreLast updated: 2 days ago
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Walgreens - Customer Service Associate

Walgreens - Customer Service Associate

WalgreensColumbia, MO, United States
Part-time
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and effic...Show moreLast updated: 23 days ago
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Customer Service Technical Support

Customer Service Technical Support

Revolution Technologiescolumbia, MO, United States
Customer Service / Technical Support -.Responsible for delivering exceptional customer service and technical support to end-users. This role involves troubleshooting issues, providing guidance on prod...Show moreLast updated: 5 days ago
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Store Customer Service Specialist

Store Customer Service Specialist

Sherwin-WilliamsColumbia, MO, United States
Full-time
This FULL-TIME position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questio...Show moreLast updated: 1 day ago
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Remote Customer Service Representative

Remote Customer Service Representative

Remote Customer ServiceColumbia, MO, United States
Remote
Full-time
About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer i...Show moreLast updated: 7 days ago
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Customer Service (Appointment Setting)

Customer Service (Appointment Setting)

Five Star Call CentersColumbia, MO, US
$14.50 hourly
Full-time
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing h...Show moreLast updated: 4 days ago
Customer Service Representative

Customer Service Representative

Healthcare Components GroupMissouri, MO, USA
Quick Apply
SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES : .The Customer Service Representative is responsible for assisting customers with all requests, including but not limited to : invoicing, order entry, p...Show moreLast updated: 30+ days ago
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Customer Service Representative(Remote)

Customer Service Representative(Remote)

Acro Service CorpColumbia, MO, United States
Remote
Full-time
Key Points to related with this role.Tools : any type of case management system experience is helpful (Salesforce).Word excel and outlook also helpful experience. Need to have customer service experi...Show moreLast updated: 3 days ago
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Customer Service / Benefits Specialist (Work from Home)

Customer Service / Benefits Specialist (Work from Home)

Professional Career SolutionsColumbia, Missouri
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
  • Promoted
CSR - Customer Service Rep

CSR - Customer Service Rep

Monstera Talent LtdMissouri Township, MO, US
Full-time
CSR - Customer Service Rep - Kansas City, MO.Our client is expanding and looking for an enthusiastic Customer Service Rep (face-to-face) to join their team in Kansas City, MO.This is an on-site pos...Show moreLast updated: 30+ days ago
Service Specialist

Service Specialist

MERS GoodwillColumbia, MO, US
$19.50 hourly
Full-time
MERS / Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Service Specialist to join our MWA Region 5 team! The ideal candidate will support our mission, "Chan...Show moreLast updated: 19 days ago
Customer Service Representative

Customer Service Representative

CVS HealthMissouri, Work At Home, US
$17.00–$29.88 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Store Customer Service Specialist

Store Customer Service Specialist

The Sherwin-Williams CompanyColumbia, MO, United States
This FULL-TIME position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questio...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home DepotColumbia, MO, United States
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Specialist - Remote ($18.50 per hour plus Bonus)

Customer Service Specialist - Remote ($18.50 per hour plus Bonus)

TurboTaxColumbia, Missouri
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Club Car WashColumbia, MO, US
Club Car Wash is one of the fastest growing tunnel car wash companies in the United States.We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsi...Show moreLast updated: 13 days ago
Customer Service Representative

Customer Service Representative

Gateway FiberWright, MO, United States
11 days ago
Job description

Job Title : Customer Service Representative

Location : Wright City, MO

Start Date : Immediate

About Gateway :

Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative. Gateway Fiber is a locally owned and operated internet service provider on a mission to positively impact communities through better internet. Gateway is creating a leading, national fiber-to-the-home platform. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.

Gateway's Beliefs About People :

Gateway believes that people want to know they are cared for both professionally and personally at work. We need a clear vision for where the company is going and how we can contribute to it. At Gateway, we look out for each other and actively find ways to help one another. We all. We all have a role in defining the path forward towards the company's vision. We strive for a transparent environment where information is readily shared, and our teams feel safe to share feedback, even if it might seem unpopular. Someone in the right role with the tools to succeed can operate autonomously to meet their objectives. Gateway's beliefs about people shape the company and the way we do business.

Expected Outcomes and Requirements :

Gateway is hiring a Customer Service Representative to play a critical role in supporting Gateway's industry leading customer experience. The CSR will be the frontline in representing Gateway to our customers and the communities we serve. The Customer Service Representative is expected to contribute in the following significant ways :

  • Showcase Gateway's core values interacting with customers in a professional and friendly manner and exceeding their expectations at every opportunity.
  • Respond to customer inquiries received by phone, email, chat, and text.
  • Resolve customer questions and issues related to order status, billing, and technical troubleshooting.
  • Contribute to key company metrics including customer net promotor score, ticket resolution rate and time, and results of call feedback surveys.
  • Effectively communicate Gateway's product and service offering.
  • Inform and follow standard processes and procedures including documenting customer tickets and calls notes.

The successful candidate will bring the following to the table :

  • Excellent verbal and written communication skills.
  • Capability to solve complex interpersonal problems.
  • Demonstrated calm and collected demeanor under pressure and stress.
  • Strong follow-up skills, accuracy, and attention to detail.
  • Excellent customer service skills, including positive phone demeanor.
  • Exceptional attendance and punctuality.
  • Familiarity with Microsoft Office Suite(MS Office-Word, Excel, Outlook).
  • High school diploma or equivalent.
  • Ability to work independently and make sound decisions.
  • Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
  • Must have flexibility in scheduling to meet the needs of the business.
  • What's in it for you?

  • Seeing your work make a positive difference in the lives of our served communities.
  • Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
  • Locally owned, friendly, innovative company with high growth projections.
  • Career development.
  • To learn skills and participate in critical projects in all areas of the business.