Remote Part-time Customer service Jobs in Santa Clara, CA

Intuit French Bilingual Customer Service Representative

Intuit French Bilingual Customer Service Representative

Req ID# : 317309

Remote, Any Province, CA

Job Description :

French Bilingual Customer Service Representative

Sykes and Sitel are now Foundever™. At Foundever, we deliver leading CX solutions to global industry clients that offer their consumers an array of products including customer service, technical support and warranty options. You will find our call center jobs surprising. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along growth and development opportunities. 84% of our management are promoted from within.

Location Requirements : Must legally reside Canada. Currently hiring in AB, SK, ON, NB, NL, NS and PEI

Core Responsibilities

• Handle inbound service calls in both French and English
• Understand and strive to meet or exceed metrics while providing excellent customers service
• Drive customer satisfaction through voice, chat, and email communications
• Navigate through multiple systems

Equipment and Inernet Requirements

Qualifications

Work with Us and You'll Enjoy

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversationsevery day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

EEO Statement

Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.

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