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Customer service consultant Jobs in USA

Last updated: 6 hours ago
  • Promoted
Customer Service Consultant

Customer Service Consultant

Insight GlobalMcDonough, GA, United States
$17.00 hourly
Full-time
The Customer Service Representative (CSR) is expected to consistently provide world class experiences in the customer care process for customer inquiries about outages, billing inquires, and emerge...Show moreLast updated: 23 hours ago
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Customer Service Consultant

Customer Service Consultant

Caliber Collision CentersSan Angelo, TX, United States
Full-time
Collision Estimators by handling drop-offs, mapping / marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effect...Show moreLast updated: 5 days ago
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Customer Service Consultant

Customer Service Consultant

Paideia DenverClark, CO, United States
Full-time
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 4 days ago
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Entry Level Customer Service Consultant

Entry Level Customer Service Consultant

Keypoint SolutionsMcAllen, TX, United States
Full-time
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 4 days ago
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Customer Service Consultant - ENTRY LEVEL

Customer Service Consultant - ENTRY LEVEL

ACINew York, NY, United States
Full-time
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Are you looking for a growth opportunity? If the answer is yes, our Customer Serv...Show moreLast updated: 6 hours ago
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  • New!
Customer Service Consultant

Customer Service Consultant

Caliber CollisionSaint Paul, MN, US
$40,000.00–$50,000.00 yearly
Full-time
Collision Estimators by handling drop-offs, mapping / marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effect...Show moreLast updated: 21 hours ago
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Customer Service Consultant

Customer Service Consultant

USAAColorado Springs, CO, United States
$43,680.00–$44,680.00 yearly
Full-time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...Show moreLast updated: 2 days ago
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Customer Service Consultant

Customer Service Consultant

Morph ManagementWilmington, MA, US
Full-time
You are a natural conversationalist, quick on your feet, and you are adept at building customer relationships and rapport. You can confidently engage customer sales leads and develop an initial inte...Show moreLast updated: 21 hours ago
Customer Service Consultant

Customer Service Consultant

Nextgen ContractingBuffalo, NY, US
Full-time
Quick Apply
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 3 days ago
Customer Service Consultant

Customer Service Consultant

RandstadBedford Park
$36.00–$37.00 hourly
Randstad are now taking applications for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park!. The core function of this role is ...Show moreLast updated: 30+ days ago
Customer Service Consultant

Customer Service Consultant

First SupplySouth St. Paul, MN, US
First Supply is seeking an exceptional Customer Service Consultant to enhance our inside HVAC team of dedicated professionals. Do you have the ability to build relationships by having educational an...Show moreLast updated: 30+ days ago
Customer Service Consultant

Customer Service Consultant

72 Solutions Inc.San Antonio, TX, US
Full-time
Quick Apply
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 8 days ago
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Leasing Consultant / Customer Service

Leasing Consultant / Customer Service

Ashley Management CorpFairport, NY, US
$17.00 hourly
Full-time
Hours : Monday thru Friday 8 : 30AM-5 : 00PM, with an occasional Saturday 10AM-4PM.Assists the Community Manager in leasing and selling the products and services of the property by combining customer se...Show moreLast updated: 23 days ago
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Customer Service Advisor / Consultant

Customer Service Advisor / Consultant

U-J Chevrolet IncMobile, AL, United States
Full-time
The Service Advisor should be able to meet and greet customers with a positive attitude and a smile on their face.The Service Advisor needs to be able to answer question and identify the need for a...Show moreLast updated: 16 days ago
Customer Service Consultant

Customer Service Consultant

SileoGrand Prairie, TX, US
Full-time
Quick Apply
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 1 day ago
Customer Service Consultant

Customer Service Consultant

SEEKSussex, WI
Full-time
POSITION – Customer Service Consultant.EMPLOYMENT TERM – Contract-to-Hire.WORK HOURS (SHIFT) – 1st Shift.STARTING PAY – Depends on Experience. BENEFITS – Medical, Vision, Dental, 401(K), Paid Vacati...Show moreLast updated: 30+ days ago
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Automotive BDC Customer Service Consultant

Automotive BDC Customer Service Consultant

Hubler ChevroletIndianapolis, IN, US
Full-time
Automotive Customer Service BDC Consultant Weekly Bonuses.If you believe Customer Service is a true craft one built on charisma, communication and thorough product knowledge (we'...Show moreLast updated: 30+ days ago
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Customer Service Consultant - ENTRY LEVEL

Customer Service Consultant - ENTRY LEVEL

ACI IncValley Stream, NY, US
Full-time
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Are you looking for a growth opportunity? If the answer is yes, our Customer Serv...Show moreLast updated: 5 days ago
Customer Service Consultant

Customer Service Consultant

MindlanceDublin, OH
Title : Customer Service Consultant.Quality & Training Coordinator is responsible for monitoring, analyzing, reviewing customer contact quality, resource creation, and support team training.The Mana...Show moreLast updated: 30+ days ago
  • Promoted
SAP Customer Service Consultant

SAP Customer Service Consultant

The Dignify Solutions LLCAllendale, NJ, United States
Full-time
Understand how applications support business processes and apply this knowledge to solve defined business problems.Design and deliver high quality solutions through system configuration and / or requ...Show moreLast updated: 30+ days ago
Customer Service Consultant

Customer Service Consultant

Insight GlobalMcDonough, GA, United States
23 hours ago
Salary
$17.00 hourly
Job type
  • Full-time
Job description

Job Description :

The Customer Service Representative (CSR) is expected to consistently provide world class experiences in the customer care process for customer inquiries about outages, billing inquires, and emergencies, assist with navigating the Companys Online Customer Care (OCC) portal, utilize the OCC Support Tool, and provide timely and accurate responses consistent with Companys Customer Service Standards and Behaviors found via our internal knowledge management system.

Requirements / Nice to Have :

  • High school diploma or equivalent
  • College degree is a plus
  • Customer Service experience required
  • Chat experience is a plus

Knowledge Skills and Abilities

  • Excellent track record of resolving customer inquiries and providing service in a manner that fosters customer relationships and promotes customer satisfaction
  • Ability to formulate well-written professional responses that provide first contact resolution
  • Good working knowledge of georgiapower.com, OCC, and the OCC Support Tool
  • Excellent track record of managing time and attendance
  • Must be able to multi-task well, while paying attention to the details
  • Excellent listening skills with the ability to empathize with customers, effectively reducing tension, and managing conflict
  • Excellent analytical and problem-solving skills with the desire to do what it takes to resolve the customers concern
  • Exceptional grammar and typing skills
  • Good computer, technical, troubleshooting skills
  • Consistent positive, enthusiastic, can-do attitude
  • Ability to identify and suggest process simplifications
  • Takes ownership and exhibits initiative
  • Confident working independently and within a team environment
  • Handle customer requests in a timely, professional manner to ensure first contact resolution
  • Contribute to a learning environment by providing direct feedback for customer service standards and policies
  • Day-to-Day

  • In our state-of-the-art service center that serves 2.4 million customers, you will work with our external customers and our internal teams to :
  • Process service orders, emergency outages and billing inquiries
  • Initiate transferring and disconnection of electric service
  • Inform customers of Georgia Power efficiency programs
  • Collections
  • Products and Services
  • Compensation : 17 / hr.

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.